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ILO2 Failed to get sensor reading

brian beck
Occasional Visitor

ILO2 Failed to get sensor reading

I am got the following error on my DL380 G5 server. Is this something I need to worry about and how can I tell if ILO2 is synchronized/working properly?

the following HardwareFailure events generated: hwStringMatch - hpasmxld: Failed GET SENSOR READING, sensor 9 hwStringMatch - hpasmxld: iLO 2 Communications Error - Attempting synchronization!
2 REPLIES
Athma
Occasional Visitor

Re: ILO2 Failed to get sensor reading

Hi,

 

I've received the same error and upgraded the firmware to the latest (old iLO2 fw - 1.80; New iLO2FW - 2.05) based on the below reference.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c02718678&jumpid=reg_R1002_USEN

 

Just upgraded and not sure whether this resolves the problem.

 

But, my customer is having different DL380G5 servers with same 1.80 fw, but those are working fine.

Oscar A. Perez
Honored Contributor

Re: ILO2 Failed to get sensor reading

Any time iLO2 goes unresponsive you are going to get Event IDs 1111 and sensor reading errors logged by hpqilo2.sys driver.

 

We have fixed several iLO2 not responding issues in the last couple of years, including the one mentioned in the support document in your link. 

 

Besides upgrading iLO2 to the latest version 2.09 (see link below) I would also recommend to upgrade the hpqilo2.sys driver to version 1.14 and the iLO CHIF driver to version 1.15

 

iLO2 v2.09

http://h30499.www3.hp.com/t5/ITRC-remote-lights-out-mgmt-iLO/iLO-2-firmware-version-2-09-released-to-the-FTP/td-p/5629677

 

iLO2 CHIF driver 1.15 Windows Server 2003/2008 32-bit
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?swItem=MTX-3673c656eb7b47888630e39ec3

iLO2 CHIF driver 1.15 Windows Server 2003/2008 64-bit
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?swItem=MTX-12afece9bb00404792308ee0dc

HP ProLiant iLO 2 Management Controller Driver for Windows Server 2003 32-bit
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?swItem=MTX-d46add34974045688a70e37632

HP ProLiant iLO 2 Management Controller Driver for Windows Server 2003 x64 Editions
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?swItem=MTX-9b3a25081dee4269a2a57b0bbe

HP ProLiant iLO 2 Management Controller Driver for Windows Server 2008 32-bit
http://bizsupport1.austin.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?swItem=MTX-70e7929717c84025bdb31745a9

HP ProLiant iLO 2 Management Controller Driver for Windows Server 2008 x64 Editions (including R2)
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?swItem=MTX-81d3c928edde4fedaec2dd12ba

 




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