IPMI reboots DL360

[sedahl]

I have a DL360 server, which is about 5 months old. This sunday and again today, the server rebooted. There has been no updates or changes done to the server the last 2 weeks. There is no logged problems in the event viewer.

IML logs "An Unrecoverable System Error has occurred (Error code 0x0000002D, 0x00000000)" I have been unable to find out what this means.

The ILO2 logs shows the following : "BMC IPMI Watchdog Timer Timeout: Action=System Power Reset." The server has rebooted at exactly 14:55 both times, so I wouldn't be surprised if the server reboots again in 3 days time! Any ideas as to why this is happening, and how I stop it ...

Svend-Erik

[YAQUB_1]

Hi Sedahl,

First U check Ur system firmware version & check the latest firmware version. If the firmware version is old then U apply current version.

And if Ur using MS Windows OS or LINUX then update latest patches (service pack).

Hope it will fix Ur problem.

Thanks--Yaqub
HP Support!!!

[Fabio_S]

Hello Sedahl,
I just had exactly same issue, with same error logged. This is the first time, since the server is up (a couple of months).

Please let me know if you find anything more about that.

fabio

[Suhi]

Hello to all

An Unrecoverable System Error has occurred (Error code 0x0000002D, 0x00000000,) the same thing happen to me an hour ago on a ML 370G5 2 months old. Any ideas?

Andrej

[Wieser]

I'm also getting the same error. The hardware is ML370 G5 running Windows Server 2003 Enterprise.

If anyone finds a solution please post.

[Dave Case]

Same here on a DL380 G5 running Windows 2k3 SP2 that's only about a month old (in production since 4/10). And to think we were pro-active in replacing 2 other servers because they were getting a little aged...they never rebooted for no reason.

3 un-enexplainable reboots in the last 2 weeks. On this last one we turned off the 'automatic reboot' and caught this error. Can't find anything on it.

[Fabio_S]

I installed all the possibile updates (SupportPack, drivers, firmware) but the issue is still there.

is it possibile to turn off the check\service that auto-reboots the server?

thanks

[rafaelito]

I have a similar problem on debian etch amd64 with a DL360.

From the syslog:
May 8 12:49:22 farallon -- MARK --
May 8 13:01:20 farallon kernel: ipmi_si(SI_CHECK_BMC): Failed to get Global Enables 0xc6.
May 8 13:02:45 farallon kernel: hpasmxld[4446]: segfault at 0000000000000031 rip 0000000000000031 rsp 00007fff1b307168 error
4
May 8 13:14:07 farallon syslogd 1.4.1#18: restart.

The iLo2 logs:

05/08/2008 13:12

BMC IPMI Watchdog Timer Timeout: Action=System Power Reset.

hpasm 7.8.0-91.etch26

[Joshua Pott]

My issue started three weeks ago, and still I'm stuck like all of you.

Now one interesting thing about my situation. I have two of DL360, both running Win 03, but one has SP1 and the other has SP2. The box that keeps giving me issues is the SP2 box. I've debated on installing SP2 on the box that is healthy. This would help determine if its a SP2 issue. However, if thats the case. I would probably need to rebuild both servers. So who else is running SP2 with this issue?

[Blazhev_1]

Hi all,

the linux users can check this thread :

http://forums12.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1210268949475+28353475&threadId=1135440

Error code 0x0000002D, 0x00000000) according MS is a SCSI subsystem problem

http://msdn.microsoft.com/en-us/library/ms793645.aspx

If you all use G5 servers(or blades), they have the e200 and P400 SAS controllers which can cause the issue...
Someone opened a case at HP support?

Pac