Ilo Update Error 7 / DL380G9

[hunter86_bg]

I think you got one last resort before replacing the motherboard.

Can you create a full admin on iLO and then reset the nand flash , as there was a notorious bug in older ilo versions.

Then reset the nand flash (to be on the safe side do it 2/3 times - only the timestamp in the ilo log will change):
https://support.hpe.com/hpesc/public/docDisplay?docId=a00048622en_us&sfdcIFrameOrigin=null

[Askahain]

Hello,

i have done this several times but it don't help.

I have ordered a new mainboard i hope this solves the problem.

Thanks for all your help an ideas.

With kind regards

Askahain

[SanjeevGoyal]

Hello

I would suggest you follow the below steps.

1. Power drain the server.(shut down the server, remove both the power cables and hold on power button for 30 sec.)
2. Do the factory default setting.

Resetting iLO to the factory default settings

https://techlibrary.hpe.com/docs/iss/proliant_uefi/UEFI_TM_030617/s_reset_ilo_defaults.html#:~:text=From%20the%20System%20Utilities%20screen,confirm%20the%20reset%2C%20press%20Enter.

From the System Utilities screen, select System Configuration > iLO 4 Configuration Utility > Set to factory defaults, and press Enter. The iLO 4 Configuration Utility prompts you to select YES or NO. Select YES, and press Enter. When prompted to confirm the reset, press Enter.

HPE Integrated Lights-Out 4 (iLO 4) - How to Reset iLO Management Processor and iLO Password?

https://support.hpe.com/hpesc/public/docDisplay?docId=mmr_sf-EN_US000012649

3. Update the ILO and server bios with the latest.
4. If the issue still persist, I would suggest, you have to log a proper case with HPE, and share the appropriate logs for further analysis.

If you feel this was helpful please click the KUDOS! thumb below!   

Regards,

[Askahain]

Hello,

i have done the things you mentioned several times. 

I have changed the MB now to a new one and all Problems are gone.

I think it was a damaged ILO-Nand (It was not possible to reset it).

Thanks for all the ideas and help.