Input/output error ProLiant DL380G3

[lastgreatone]

Standby. I booted off the cd and am running the diags and it appears there is a POST problem.

[lastgreatone]

I ran the server diagnostic utility, reports following problem:

POST Device: POST Test
1727:Drive Array: New Logical
Drive(s) Attachment Detected Ran on CPU 0

Anyone know what the problem is?

[lastgreatone]

Here the result of compaq survey utility:

CISS Physical Drive Information
----------------------------------------

Physical Disk (Controller 0 Bus 1 SCSI ID 0):
---------------------------------------------
Drive Model: COMPAQ BD07285A25
Size: 69460.84MB
Drive SN: 3HZ104ZA00007337QM8T
Drive FW Revision: HPB3
Compaq Part: Yes
Designated as Spare: No
Drive Failed: No
Drive Rebuilding: No
Last Failure Reason: Timeout
Physical Box On Bus: 0
Physical Bay in Box: 0

Physical Disk (Controller 0 Bus 1 SCSI ID 1):
---------------------------------------------
Drive Model: COMPAQ BD07285A25
Size: 69460.84MB
Drive SN: 3HZ0K0W3000073252X5Y
Drive FW Revision: HPB3
Compaq Part: Yes
Designated as Spare: No
Drive Failed: No
Drive Rebuilding: No
Last Failure Reason: Unknown
Physical Box On Bus: 0
Physical Bay in Box: 1

[Prashant (I am Back)]

HI,

Check cables for bent pins. If this does not resolve the issue, try "shocking" the drives.

If this does not resolve the issue, try removing ALL drives from the server, and run System Erase after verifying that all HDDs internal and external have been disconnected from this server. Then reinstall the drives, boot to a SmartStart CD, run SCU, set boot order, and reboot.

Regards,
Prashant S.

[lastgreatone]

What do you mean by "shocking the drives"?

[Prashant (I am Back)]

Hi,

This just checking the drive when it is offline.
Try to do the above and update. What is the outsome then we will what we can do.

Regards,
Prashant s.

[Prashant (I am Back)]

Hi,

If you see the last error reported :

-----------------------------------------
Physical Disk (Controller 0 Bus 1 SCSI ID 0):
---------------------------------------------
Drive Model: COMPAQ BD07285A25
Size: 69460.84MB
Drive SN: 3HZ104ZA00007337QM8T
Drive FW Revision: HPB3
Compaq Part: Yes
Designated as Spare: No
Drive Failed: No
Drive Rebuilding: No
Last Failure Reason: Timeout
-----------------------------------------
It is timeout so i told you to try same.

Regards,
Prashant S.

[lastgreatone]

I installed a new drive and I have a healthy system again. thanks.