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Inserted Second 333 Mhz Processor > Unsupported?

 
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Sean Smith_7
Advisor

Inserted Second 333 Mhz Processor > Unsupported?

I just removed the terminator board and inserted a second processor (333 512k) but I get;
"Processor initialized at 333 Mhz with 512 Kbyte Cache
Processor initialized at 333 Mhz with 512 Kbyte Cache
Unsupported Processor Detected
System Halted"

The part numbers are the same on both boards (149085-001 / 007860-000) are the same although there are different barcodes;
P118BOM25HB9E1 vs P118BOM25GUBKM

The VRMs have the same bar codes, although the capacitor colours are not the same.

If I matched the part numbers properly, where did I go wrong?
9 REPLIES
nurascorpio
Regular Advisor

Re: Inserted Second 333 Mhz Processor > Unsupported?

Hi Sean,

Check this link : http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=PSD_CN0315W

See if it helps, its something to do with the processor steppings
nurascorpio
Regular Advisor

Re: Inserted Second 333 Mhz Processor > Unsupported?

Just remembered, get the system rom upgarded to the latest before installing the second processor
Sean Smith_7
Advisor

Re: Inserted Second 333 Mhz Processor > Unsupported?

I this done with the 'firmware maintenance CD'? http://h18023.www1.hp.com/support/files/server/us/locate/55_1112.html
SPa
Trusted Contributor

Re: Inserted Second 333 Mhz Processor > Unsupported?

I would recommend installing the new processor alone and check.

What is the Server Model and the BIOS version.
Brian_Murdoch
Honored Contributor
Solution

Re: Inserted Second 333 Mhz Processor > Unsupported?

Sean,

Just in case the firmware on the CD was incorrect or did not load, try downloading the firmware update diskette instead.

http://h18023.www1.hp.com/support/files/server/us/download/8571.html

Regards,

Brian
Sean Smith_7
Advisor

Re: Inserted Second 333 Mhz Processor > Unsupported?

The new processor alone gives the same error.

Comparing the two processor casings;

original: 80523PX333512 SL2S5 Y8260140-0329

new: 80523PX333512PE SL2TV Y8470381-0221

I'm not sure about the server model and BIOS and don't know how to retrieve that information. Whilst booting, I read "COMPAQ System BIOS - E39 (04/06/1998)".

How do I enter the BIOS? Do I need to download a floppy image to do that?
Sean Smith_7
Advisor

Re: Inserted Second 333 Mhz Processor > Unsupported?

The diskette flashing worked fine, and now it seems to recognise the processor. However I do get a "178-Processor configuration invalid" error". Do I need to run SmartStart to rectify this?
Brian_Murdoch
Honored Contributor

Re: Inserted Second 333 Mhz Processor > Unsupported?

Hi Sean,

Yes, you need to run the System Configuration Utility (SCU) from Smartstart or diskette and save the changes which are recognised by the system.

Note: The oldest CPU should be in slot1 (CPU1).

Once the changes have been saved the 178 error will disappear. Use Smartstart if you have it (Version 5.50 or below for older Proliants) or use the diskette based SCU (4 floppy disks needed).

http://h18023.www1.hp.com/support/files/server/us/download/13227.html

Regards,

Brian

Sean Smith_7
Advisor

Re: Inserted Second 333 Mhz Processor > Unsupported?

Thanks everyone. Everything's tip-top now.