Insight Diagnostic result - hard disk failed

[KarloChacon]

hi

for slow networking you can try, some advices are:
1. disable TOE / RSS in network configuration utility

2. disable TCP chimney - RSS
http://support.microsoft.com/default.aspx?scid=kb;EN-US;927695
http://msexchangeteam.com/archive/2007/07/18/446400.aspx

3. check speed is automatic both ends (server - switch)

regards

[jonathan margaja]

hi karlo,
i am trying to download ProLiant Support Pack for Microsoft Windows Server 2008 from hp website since yesterday, there is an error occur when the download is in 99%complete "fp.hp.com terminated, connot save download",i just wonder why...the file is only 95.2mb but cannot be downloaded, while the firmware support is about 555mb and i successfully downloaded. i don't know where is the problem...do you have alternative site to download this file?
Thanks.

Regards,

[Blazhev_1]

Hi,

clear the IML. As far as I know, everytime you run Insight diags, it checks first the IML for errors. If the HDD do not have the Fault LED(red) on, then this is a false message.
Update the Firmware of the HDD too, it can be "incompatible" with the conroller's firmware & try to make the test with the a current version of Smartstart.

Pac

[jonathan margaja]

hi,
i tried to install all the updates (Insight Management Agents 7.91.0.0,Diagnostic Online 8.0.0.2587,Smart Array SAS/SATA Controller Storport Driver 6.10.0.32,HP Array Diagnostics Utility 7.85.16.0,HP System Management Homepage 2.1.10.186,HP Version Control Agent 2.1.9.791 etc.) after that i run the Insight diagnostic and still i got an error "Controller has reported a critical performance threshold error on this drive",
"Drive has reported a DST error"...did i miss something to update?

Please help...

Regards,
jonathan

[jonathan margaja]

hi,
please see attachment file for the error message.
Thanks.

regards,
jonathan

[KarloChacon]

hi

well that is not the whole report

did you install the whole proliant support pack?

did you update also HDDs and controller firmware?

would you mind uploading a array diagnostic utility report too?

regards

[jonathan margaja]

hi,
Please see attachment file for acu report.
Thanks!

REgards,

[jonathan margaja]

hi,
Please see attachment file for acu report.
Thanks!

REgards,

[jonathan margaja]

hi,
Please see attachment file for version control agent report.
Thanks!

REgards,

[KarloChacon]

hi

I meant the array diagnostic utility report (ADU) that was the ACU you uploaded it

I can see you have that tool too I saw it in version control agent screenshot

you open that utility so I can check firmware for your controller and HDDs

regards