ProLiant Servers (ML,DL,SL)

Insight Diagnostics error , no diagnose button

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Insight Diagnostics error , no diagnose button


when i try to use hp insight diagnostics online edition (last version) , on this HP DL 380 G6 , the web page opens , is tshow some buttons ( Survey, Status, Log, Admin, Help ) , but does not show Dignose Button, which is the one i want, so I can test Disk issues, like eminent faillure, etc.

some errors show on event viewer, source: sidebyside event ID 78 , with text like this one 

"Activation context generation failed for "C:\hp\hpdiags\vmlhw_dl.dll".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4016_none_88dc01492fb256de.manifest. Component 2: C:\hp\hpdiags\Microsoft.VC80.CRT\Microsoft.VC80.CRT.MANIFEST."

there is another server , on the same LAN , and it runs insight diagnostics with no problems, but on this one , i can't.

operating system is  Windows 2008 64 bits on both servers.

i have allready copied hpdiags from the other server to this one but ... same result.

is there anything i can do to solve this?

Thanks in advance