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тАО10-15-2007 04:12 AM
тАО10-15-2007 04:12 AM
Re: Install psp 7.9
Thanks for the advice
Alex
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тАО10-15-2007 04:26 AM
тАО10-15-2007 04:26 AM
Re: Install psp 7.9
The discovery failed because we had a problem parsing the data in the Service Descriptor Table. The Service Descriptor Table contains the list of running services, what the run state (running, stopped, etc), and what programs loaded them. HPSUM didn't generate a srvdiscovery.xml file which it merges into discovery.xml during the discovery process. When I've seen this before, it has meant one of two things.
1) The server is running in a language setting other than English or Japanese. We had a bug in HPSUM in the 7.90 PSP where it didn't work in non-English language environments. This has been fixed for the next version due out next month.
2) There was data returned from the services table that contained special characters (path to a file, language-specific tags other than English, or within a service name) that did not work with our discovery tool. We had an issue reported on this and fixed it, but it may not be in a version of HPSUM available to you until 1Q08.
In the meantime, there are a couple of things you can do to resolve this.
1) Change the language setting in your locale to English when you run HPSUM (or setup.exe, which now just calls HPSUM) and change it back afterwards.
2) Use the Remote Deployment Utility (RDU) out of the PSP 7.80 to deploy the PSP 7.90.
Regards,
Michael
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тАО10-15-2007 06:01 AM
тАО10-15-2007 06:01 AM
Re: Install psp 7.9
Alex also you can copy and paste
%TEMP%\hp_sum on Start Button -> Run
and it is going to open the TEMP directory
regards
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тАО10-15-2007 06:08 AM
тАО10-15-2007 06:08 AM
Re: Install psp 7.9
I want to confirm the steps what I need to do.
1. Shutdown the backup device
2. Run firmware CD 7.5 (can I run from the windows?).
3. Try to install PSP 7.8
Alex
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тАО10-15-2007 06:27 AM
тАО10-15-2007 06:27 AM
Re: Install psp 7.9
There are a couple of things to do, but not what you have down.
1) If you think the SCSI device is causing the failure, disconnect it from the server.
2) Run HPSUM to install the PSP 7.90.
That's all you should need to do if you think the device is causing the problem.
If you are running in a non-English OS, do the following:
1) Go to Control Panel and change the "Regional and Language Options" and set your language to English.
2) Run HPSUM to install the PSP 7.90.
If you want to run the older RDU, copy the setup.exe, msxml3.cab, setupcor.dll, elmsetup.dll files to the same directory as the PSP 7.90. Run setup.exe to launch the older RDU product.
Regards,
Michael
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тАО10-15-2007 06:34 AM
тАО10-15-2007 06:34 AM
Re: Install psp 7.9
1. Shutdown the backup device
2. Run firmware CD 7.5 (can I run from the windows?).
3. Try to install PSP 7.8 or PSP 7.9
let's try and let us know
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тАО10-15-2007 07:28 AM
тАО10-15-2007 07:28 AM
Re: Install psp 7.9
2. Run firmware CD 7.5 (can I run from the windows?).
you can apply Firmware online or booting from CD
it up to you
in online installation the HDDs are not going to be updated
regards
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тАО10-15-2007 10:05 AM
тАО10-15-2007 10:05 AM
Re: Install psp 7.9
I shut down the backup device and started the firmware management CD from windows.
It is something was installed and by the way it├в s started PSP and looks like it did some discovery. When it was done, it show me is server don├в t need any update (the latest firmware for ROM BIOS was from 2002)
The second try it was to run PSP 7.9 and gave me the same message Discovery Failed.
The third try it was to run PSP 7.8. It was gave me on the end: installation failed.
Here is the log:
Setup Session Beginning: Mon Oct 15 05:08:39 PM
---------------------------------------------------------------------------
Name: HP System Management Homepage for Windows
New Version: 2.1.8
Current Version: n/a
Component pre-configuring (if applicable) and invoking installer.
Installer entry should follow if no errors.
User chose not to pre-configure System Management Homepage.
Configuring with default values (new install or forced downgrade)
or pre-existing values (upgrade or forced re-install)
---------------------------------------------------------------------------
END SESSION
---------------------------------------------------------------------------
---------------------------------------------------------------------------
Setup Session Beginning: 10-15-2007 - 05:08:46 PM
---------------------------------------------------------------------------
Beginning silent session...
Name: HP System Management Homepage for Windows
New Version: 2.1.8
Current Version: n/a
The HP System Management Homepage has been successfully installed.
Details:
The installation is complete.
---------------------------------------------------------------------------
End Session
---------------------------------------------------------------------------
---------------------------------------------------------------------------
Setup Session Beginning 10/15/2007 - 17:09:04 PM
---------------------------------------------------------------------------
Command Line Parameters Given: /silent
Name: HP ProLiant iLO Advanced and Enhanced System Management
Controller Driver for Windows Server 2003
New Version: 5.42.0.0
Beginning Silent Session...
The software will not be installed on this system because the required
hardware is not present in the system or the software/firmware doesn't
apply to this system.
Installation will not continue.
---------------------------------------------------------------------------
End Session
The message :
The software will not be installed on this system because the required
hardware is not present in the system or the software/firmware doesn't
apply to this system.
Installation will not continue.
It was repeating through all components.
The last try was to start server from CD: it├в s gave me message: Firmware CD is not supported for this server.
Alex
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тАО10-15-2007 01:16 PM
тАО10-15-2007 01:16 PM
Re: Install psp 7.9
let me picture this
so when you start firmware CD 7.5 server says it is not supported? is that 7.5?
http://h18023.www1.hp.com/support/files/server/us/download/24777.html
something else it seems that when you run PSP 7.8 the Failed Discovery message does not appear just that big log regarding System management homepage right?
do you have the SNMP Service(protocol) install on windows?
you can check that checking SNMP Service on windows Services
am I right with my points or you have something else to add?
regards
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тАО10-15-2007 11:03 PM
тАО10-15-2007 11:03 PM
Re: Install psp 7.9
http://h18023.www1.hp.com/support/files/server/us/download/23331.html
Just by mistake 7.50 show as supported on HP site.....