Install psp 7.9

[KarloChacon]

hi

Igor

well I was looking for a Firmware CD matrix... something regarding server and Firmware version but I could not find something like that

also Igor checking this issue PSP is OK? or maybe the server needs PSP 7.6 because it is a G2, at this point I've always thought that the PSP is related with the OS

regards

[Alex Kroytor]

Yes, 7.4 were working. I just find out it is even not G2 its G1.
Do you know what PSP I can use?

Thanks a lot.
Alex

[Resolution Gauranteed]

Hi Alex,

In order to download the PSP for DL360 G1 running Windows 2003 Sp2 PSP version7.60A (25 Sep 06)is required.
You can downlaod it from the link below
http://h18023.www1.hp.com/support/files/server/us/download/24184.html

Hope this info is usefull and resolves the issue..

All d best.

[KarloChacon]

hi Akex

let's try PSP 7.6 and let us know

regards

[Alex Kroytor]

I tried to install 7.6 and it is looks the same.
Look at the log file.
Just one issue: I did not shutdown backup device
Thank you

[KarloChacon]

hi

I basically can see 4 messages

1.
The software will not be installed on this system because the required hardware is not present in the system or the software/firmware doesn't apply to this system.

2.
The software is currently installed, but does not need to be installed on this system.

3.The software is installed but is not up to date.

4.
The operation was successful.


I would recommend you to check
-> All programs
-> Hp System Tools

Once there check if you have
- Array Configuratio Utility
- Array diagnostic Utility
- HP integrated Management Log
- HP Insight Diagnostic Online
- ...

check if all of them are present and work fine that would mean PSP was installed OK.

I could see for those components in the log
"The software is not installed on this system, but is supported for
installation."
- the component will be installed
The operation was successful.

- also check HP System Management HomePage
that is an icon in the Desktop

Regards

[Alex Kroytor]

Hi
Sorry, I did not answer yesterday (it was a very tough day).
So, I have a HP System Management HomePage, but it does not show me any information about the server:
System Model - Unknown
Management Processor â none
HP Insight Diagnostics â is not supported for this system
System Info â when I open it â blank page
HP NIC Agent, HP Server Agent, HP Storage Agent, HP Foundation Agent â it is telling me, that content is on tabs and in the boxes on the right, but just 2 tabs one Settings â nothing on the page and another one is Logs â also nothing there.
I have in the Program Files HP System Tools. Everything, what is belong to Array it is show me something.
Thanks
Alex

[KarloChacon]

hi

check this thread regarding System Management Home Page and the issue you are having

maybe you have not installed yet SNMP Services or maybe you already have it but it is not configured SNMP Traps and Security

all that information is in that thread

http://urlao.com/smhp2

regards

[hpeoed]

Got the exact same thing on a DL 380, contacted support and their fix was leave it at 7.8 after very little troubleshooting. Pretty sad considering I have three of the EXACT same units next to one another and this is the only one with the issue. Any suggestions would be great since the folks hired to support the product don't seem to have an interest in doing so. Unit is under warranty, but this of course is a software issue. I have attached the files suggested and there are no external devices attached.

[KarloChacon]

I saw in another thread

the person discovered that removing the second processor was causing the issue, that person had issues installing Smartstart 7.9 and PSP 7.9 and discovered removing second processor avoided the issue again and in that same thread another person discovered that the PPM was causing failed discovered for the PSP.


so if you want take the change to move check parts...

regards