ProLiant Servers (ML,DL,SL)

Installation has been disabled

 
Rayehe
Collector

Installation has been disabled

I have a DL380 g9 server and p840 smart array controller and two Samsung ssd. I want to install win srv 2019 using intelligent provisioning But when I chose Intelligent provisionin an error occured and installation got disabled. The error message says The sata raid controller must be disabled for normal system operation in this configuration. Installation has been disabled.As long as I need to perfom raid 1, I can not use AHCI instead of smart array controller. Have you encounterd such error? How should I fix this?

5 REPLIES 5
Torsten.
Acclaimed Contributor

Re: Installation has been disabled

Is the server in legacy or UEFI mode?

The default built-in dynamic smart controller only works in UEFI mode, otherwise it has to be in AHCI mode.

This has nothing to do with the P840


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
SanjeevGoyal
HPE Pro

Re: Installation has been disabled

Hello,

Please follow the below customer advisory.

 

Notice: HP Dynamic Smart Array B140i Controller - Proprietary HP Device Driver Is Required for HP Dynamic Smart Array B140i Controller Configured in HP Servers

https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c04655546

 

HPE Dynamic Smart Array B140i drives are not found when RAID mode is disabled
https://techlibrary.hpe.com/docs/iss/shared/troubleshoot/233010.htm

 

Please let me know if you have any other queries.

 

If you feel this was helpful please click the KUDOS! thumb below!   
Regards,

 


I am a HPE Employee

Accept or Kudo

Rayehe
Collector

Re: Installation has been disabled

there are only two options enable raid controller and enable AHCI so it made me think if I choose AHCI mode it means raid  controller is disabled.Is that wrong? by the way server is in UEFI mode.

Rayehe
Collector

Re: Installation has been disabled

Thanks for your reply, I have already visited these links. I do not want to use the embedded smart array controller so B140i RAID controller is disabled now and the raid mode is enabled. I can configure my raid controller using smart astorage administrator so I am sure that it can access the ssd drives. but the installation option is disabled.

SanjeevGoyal
HPE Pro

Re: Installation has been disabled

Hello,

 

Please let me know if you have any other queries.

 

If you feel this was helpful please click the KUDOS! thumb below!   
Regards,


I am a HPE Employee

Accept or Kudo