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Installing Windows 2000, getting error

Ayman Altounji
Valued Contributor

Installing Windows 2000, getting error

While installing Windows 2000 (clean install) on the C: partition (re-formatting to NTFS, it was NTFS for Windows NT 4.0), we get

"Setup was unable to format the partition. The disk may be damaged.

Make sure the drive is switched on and properly connected to your computer. If the disk is a SCSI disk, make sure your SCSI devices are properly terminated. Consult your computer manual or SCSI adapter documentation for more information.

You must select a different partition for Windows 2000 to continue, press ENTER."

We are using a SMART array 3200 controller with an external storage case hooked up, and with 1 logical drive. The array 3200 controller is at firmware ver. 4.32. The C: is 4GB.

Any ideas on how to resolve this error?
Ayman Altounji
Valued Contributor

Re: Installing Windows 2000, getting error

Did you run a complete system erase using the Smartstart utility? The setup program frequently has trouble formatting over existing NTFS partitions.