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Installing a Smart Array 4200 in a 6400R

Darrell_20
Occasional Visitor

Installing a Smart Array 4200 in a 6400R

I am trying to install a 4200 array card (401859-001) into a 6400R and I am having problems.

If the card is in slot 5, I get "PCI Error PCI Slot 05." And when I reboot I see "A Critical Error occurred prior to this power-up." The LEDs from top to bottom - off - steady green - off - slow blink blue - off - off - off- fast blink amber.

If the card is any other slot I get "Scanning for SCSI Devices... No SCSI Devices Detected." Smart Start 5.50 complains "The PCI board in slot 6 cannot be configured by this utility. It uses a PCI header type that is not recognized." The LEDs all show steady green - green - blue - amber - amber - amber - amber.

Thanks for your help.
4 REPLIES
Oleg Koroz
Honored Contributor

Re: Installing a Smart Array 4200 in a 6400R


... The LEDs from top to bottom - off - steady green - off - slow blink blue - off - off - off- fast blink amber ...

all LED are OK, Controller is idle and heartbeat is active, no load to controller. Verify System ROM at 6400R

http://h18023.www1.hp.com/support/files/server/us/download/9343.html

Don't connect any cables to Controller test it firstly as card only.

Clear NVRAM from System Maintenance Switch
Darrell_20
Occasional Visitor

Re: Installing a Smart Array 4200 in a 6400R

Thanks for the reply.

The 6400R ROM has been set to that version. I used the 7.20 ROMPaq disk and updated all other ROMs in the systme. And I have tried the NVRAM clear switch several times.

Testing the card without the cable attached had the same results.

I also tried moving around RAM, drives, and removed all other cards (2 NICs).

When the controller is in slots 2-5 I get the same "PCI Error PCI Slot" error and the server halts.

When the card is in 6 or 1 I get the card "uses a PCI header type that is not recognized" from SmartStart.

Bad array card? Bad main board?

Any more ideas would be appreciated.

Darrell
Oleg Koroz
Honored Contributor

Re: Installing a Smart Array 4200 in a 6400R

If any other card working fine in the slots, most likely 4200, also difference between errors some slots are hot plug verify by user guide
Darrell_20
Occasional Visitor

Re: Installing a Smart Array 4200 in a 6400R

I think you are right. The 4200 appears to be bad. The NICs function fine in all slots.

Thanks for the help.