Integrated Lights - Out 2 Remote Console

[Sa-SysAdmin]

Hi there,

Anyone able to help this issue

I am having issues with HP integrated Lights out 2 Remote console Java console error.

plugin : 11.191.2.12x86 

using JRE version 1.8.0-191-b 12 Java Hotspot(TM) Client VM

user home directory = C: path

unable to launch the Remote console, upgraded the ILO firmware to 2.33 the latest one no luck

Made changes on the Java settings just to Allow 1.1 TLS no luck 

anyone can able to tell me what version of IE recommended and that version of Java application accepted in order to log in to the remote console?

IE version: 11.125.16299.0

[Torsten.]

Did you already try another browser?

[Sa-SysAdmin]

Yes tried on Firefox did not help.

[Torsten.]

carefully read all java popups.
you probably need to add the IP address in java security settings.

[Sa-SysAdmin]

Hi Torsten,

i have added the URL on the exception list on java security settings, no joy on getting on to the remote console.

[Sa-SysAdmin]

Hi Can any one able to proivde the solution for this? still unable to log in remotely to Console.

[Med-Hamdi]

Hello,

Regarding the ILO2 JAVA issue 

Please folow the below recomandation in order to solve the issue : 

CUSTOMER ADVISORY

https://support.hpe.com/hpsc/doc/public/display?docId=c04818378

go to the Security tab and try lowering the Security level. Also click on "Restore Security Prompts".
- make sure to have the last JDK version
- make sure to disable any addblocker/scriptblocker in the browser for your ILO site
- make sure to add the site in the Java Security Exception list under Security in Java Control Panel
- make sure TLS 1.1 and TLS 1.2 are disabled under Advanced Tab in Java Control Panel
- open in your firewal/firewalls port 17990 which is the default port for Remote Console Port
- open in your firewal/firewalls port 17988 which is the default port for Virtual Media Port

For the compatibility list of IE :

http://h20628.www2.hp.com/km-ext/kmcsdirect/emr_na-c02845760-3.pdf

Regards

Med-Hamdi