Intelligent Provisioning stuck on GRUB prompt DL320e Gen8 v2

[sphynx]

Hello guys! I was about to reset Windows server 2012 local administrator password. And in order for me to do that, I believe I will have to boot from windows 2012 install disk using "Intelligent Provisioning".  But when I press F10 Intelligent Provissiong I'm only seeing a black sreen with GRUB prompt.

I do remember upgrading to 1.63 when I install Windows 2012. I already tried recovering from 1.63, 1.64B and even 1.61 version with no luck. I'm still stuck with GRUB prompt.

When I go to iLO System Information - Firmware Information, Intelligent Provissioning Firmware version is N/A. also on iLO Selt-Test Result showing: Controller firmware revision 2.10.00 Embedded media manager failed initialization. 

Product Name: ProLiant DL320e Gen8 v2

Thanks in advance!!

[sphynx]

I'm done resetting my Windows 2012 password using Linux livecd. 

I followed this link:

http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-c04996097 

But still no glory on fixing Intelligent Provisioning.

All I get now is a blank screen and OS will continue to boot when I press F10.

[Torsten.]

search for the ILO NAND flash format in order to format the ILO flash, format, then pull the power plugs, then reinstall IP.

[sphynx]

Hi Thanks!

I did that many times, then tried to recover from 1.61, 1.63 and 1.64.

But nothing happens. Same diagnostic error appears on iLO:

Embedded Flash/SD-CARD: Controller firmware revision 2.10.00 Embedded media manager failed initialization 

[Jimmy Vance]

Please look at this customer advisory

http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-c04996097

Document ID: c04996097
Version: 5
Advisory: (Revision) HPE Integrated Lights-Out 4 (iLO 4) - HPE Active Health System (AHS) Logs and HPE OneView Profiles May Be Unavailable with iLO Firmware Earlier Than 2.42 Causing iLO Self-Test Error 8192, Embedded Media Manager and Other Errors

[sphynx]

Thanks again!

I already update iLO Firmware and its now version 2.53. would you think a faulty motherboard?

[Torsten.]

please follow the advisory and format the NAND flash.

[Jimmy Vance]

---

@sphynx wrote:

Thanks again!

I already update iLO Firmware and its now version 2.53. would you think a faulty motherboard?

---

Read the whole advisory, the fix requires more than just updating the firmware., the iLO NAND flash needs to be formatted. The advisory explains how to do this.

[sphynx]

Hi Sir,

Here's what I did:

1. Update iLO Firmware from 2.42 to 2.53

2. Execute the Force_Format RIBCL XML script (Force_Format.xml) to format the NAND device. See Diagnostic screenshot status from iLO after NAND flash "2017-06-01.png". 

Log file:

Server IP is : 10.2.207.246:443
<?xml version="1.0"?>
<RIBCL VERSION="2.23">
<RESPONSE
STATUS="0x0000"
MESSAGE='No error'
/>
</RIBCL>
<?xml version="1.0"?>
<RIBCL VERSION="2.23">
<RESPONSE
STATUS="0x0000"
MESSAGE='No error'
/>
</RIBCL>
<?xml version="1.0"?>
<RIBCL VERSION="2.23">
<RESPONSE
STATUS="0x0000"
MESSAGE='No error'
/>
</RIBCL>
<?xml version="1.0"?>
<RIBCL VERSION="2.23">
<RESPONSE
STATUS="0x0000"
MESSAGE='Forcing a format of the partition after the iLO reset.'
/>
</RIBCL>
<?xml version="1.0"?>
<RIBCL VERSION="2.23">
<RESPONSE
STATUS="0x0000"
MESSAGE='No error'
/>
</RIBCL>
<?xml version="1.0"?>
<RIBCL VERSION="2.23">
<RESPONSE
STATUS="0x0000"
MESSAGE='No error'
/>
</RIBCL>
<?xml version="1.0"?>
<RIBCL VERSION="2.23">
<RESPONSE
STATUS="0x0000"
MESSAGE='No error'
/>
</RIBCL>

Script succeeded for IP:10.2.207.246:443

3. Shutdown the server and remove power plug.

4. Run the Intelligent Provisioning Restore Media to restore the Intelligent Provisioning data. 

- from here I already tried 1.61 and 1.63 but after that I'm getting the same error. 

Please advise which IP version to boot?

Thanks!

[Jimmy Vance]

v1.64b is the latest release IP recovery image for Gen8

http://h20566.www2.hpe.com/hpsc/swd/public/detail?swItemId=MTX_88d08b2acdd840ac8a65686e2a#tab2