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05-24-2017 10:02 PM - edited 05-24-2017 10:06 PM
05-24-2017 10:02 PM - edited 05-24-2017 10:06 PM
Intelligent Provisioning stuck on GRUB prompt DL320e Gen8 v2
Hello guys! I was about to reset Windows server 2012 local administrator password. And in order for me to do that, I believe I will have to boot from windows 2012 install disk using "Intelligent Provisioning". But when I press F10 Intelligent Provissiong I'm only seeing a black sreen with GRUB prompt.
I do remember upgrading to 1.63 when I install Windows 2012. I already tried recovering from 1.63, 1.64B and even 1.61 version with no luck. I'm still stuck with GRUB prompt.
When I go to iLO System Information - Firmware Information, Intelligent Provissioning Firmware version is N/A. also on iLO Selt-Test Result showing: Controller firmware revision 2.10.00 Embedded media manager failed initialization.
Product Name: ProLiant DL320e Gen8 v2
Thanks in advance!!
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05-29-2017 09:22 PM
05-29-2017 09:22 PM
Re: Intelligent Provisioning stuck on GRUB prompt DL320e Gen8 v2
I'm done resetting my Windows 2012 password using Linux livecd.
I followed this link:
http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-c04996097
But still no glory on fixing Intelligent Provisioning.
All I get now is a blank screen and OS will continue to boot when I press F10.
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05-30-2017 01:55 AM
05-30-2017 01:55 AM
Re: Intelligent Provisioning stuck on GRUB prompt DL320e Gen8 v2
Hope this helps!
Regards
Torsten.
__________________________________________________
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those who understand binary, and those who don't.
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05-30-2017 07:13 PM
05-30-2017 07:13 PM
Re: Intelligent Provisioning stuck on GRUB prompt DL320e Gen8 v2
Hi Thanks!
I did that many times, then tried to recover from 1.61, 1.63 and 1.64.
But nothing happens. Same diagnostic error appears on iLO:
Embedded Flash/SD-CARD: Controller firmware revision 2.10.00 Embedded media manager failed initialization
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05-30-2017 07:50 PM
05-30-2017 07:50 PM
Re: Intelligent Provisioning stuck on GRUB prompt DL320e Gen8 v2
Please look at this customer advisory
http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-c04996097
Document ID: c04996097
Version: 5
Advisory: (Revision) HPE Integrated Lights-Out 4 (iLO 4) - HPE Active Health System (AHS) Logs and HPE OneView Profiles May Be Unavailable with iLO Firmware Earlier Than 2.42 Causing iLO Self-Test Error 8192, Embedded Media Manager and Other Errors
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05-30-2017 08:10 PM - edited 05-30-2017 08:11 PM
05-30-2017 08:10 PM - edited 05-30-2017 08:11 PM
Re: Intelligent Provisioning stuck on GRUB prompt DL320e Gen8 v2
Thanks again!
I already update iLO Firmware and its now version 2.53. would you think a faulty motherboard?
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05-30-2017 10:16 PM
05-30-2017 10:16 PM
Re: Intelligent Provisioning stuck on GRUB prompt DL320e Gen8 v2
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
If you feel this was helpful please click the KUDOS! thumb below!

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05-31-2017 03:38 AM
05-31-2017 03:38 AM
Re: Intelligent Provisioning stuck on GRUB prompt DL320e Gen8 v2
@sphynx wrote:Thanks again!
I already update iLO Firmware and its now version 2.53. would you think a faulty motherboard?
Read the whole advisory, the fix requires more than just updating the firmware., the iLO NAND flash needs to be formatted. The advisory explains how to do this.
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05-31-2017 05:35 PM - edited 05-31-2017 05:41 PM
05-31-2017 05:35 PM - edited 05-31-2017 05:41 PM
Re: Intelligent Provisioning stuck on GRUB prompt DL320e Gen8 v2
Hi Sir,
Here's what I did:
1. Update iLO Firmware from 2.42 to 2.53
2. Execute the Force_Format RIBCL XML script (Force_Format.xml) to format the NAND device. See Diagnostic screenshot status from iLO after NAND flash "2017-06-01.png".
Log file:
Server IP is : 10.2.207.246:443
<?xml version="1.0"?>
<RIBCL VERSION="2.23">
<RESPONSE
STATUS="0x0000"
MESSAGE='No error'
/>
</RIBCL>
<?xml version="1.0"?>
<RIBCL VERSION="2.23">
<RESPONSE
STATUS="0x0000"
MESSAGE='No error'
/>
</RIBCL>
<?xml version="1.0"?>
<RIBCL VERSION="2.23">
<RESPONSE
STATUS="0x0000"
MESSAGE='No error'
/>
</RIBCL>
<?xml version="1.0"?>
<RIBCL VERSION="2.23">
<RESPONSE
STATUS="0x0000"
MESSAGE='Forcing a format of the partition after the iLO reset.'
/>
</RIBCL>
<?xml version="1.0"?>
<RIBCL VERSION="2.23">
<RESPONSE
STATUS="0x0000"
MESSAGE='No error'
/>
</RIBCL>
<?xml version="1.0"?>
<RIBCL VERSION="2.23">
<RESPONSE
STATUS="0x0000"
MESSAGE='No error'
/>
</RIBCL>
<?xml version="1.0"?>
<RIBCL VERSION="2.23">
<RESPONSE
STATUS="0x0000"
MESSAGE='No error'
/>
</RIBCL>
Script succeeded for IP:10.2.207.246:443
3. Shutdown the server and remove power plug.
4. Run the Intelligent Provisioning Restore Media to restore the Intelligent Provisioning data.
- from here I already tried 1.61 and 1.63 but after that I'm getting the same error.
Please advise which IP version to boot?
Thanks!
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05-31-2017 09:50 PM
05-31-2017 09:50 PM
Re: Intelligent Provisioning stuck on GRUB prompt DL320e Gen8 v2
v1.64b is the latest release IP recovery image for Gen8
http://h20566.www2.hpe.com/hpsc/swd/public/detail?swItemId=MTX_88d08b2acdd840ac8a65686e2a#tab2
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