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Intelligent provisioning for dl360p gen8 - firmware update problem

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xmate
Valued Contributor

Intelligent provisioning for dl360p gen8 - firmware update problem

Hello

 

When I try to update firmware via intelligent provisioning a problem occures.

I choose tthe sourse of updetes - http/ftp (not the hp site) in the IP and enter the appropriate address.

When I click update firmware, the IP logins to my ftp (ftp server shows it) and downloads the list of updates (I guess it is the meta.xml file from SPP).

And the problem is regaurdless of the chosen source (FTP server) IP tries to connect to ftp.hp.com. No wounder without success. How can I make IP to connect only to my FTP (not hp Internet site?

 

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6 REPLIES
Lincy_Zachariah
Valued Contributor

Re: Intelligent provisioning for dl360p gen8 - firmware update problem

Hi,

 

Check within Intelligent Provisioning Preferences :
a.The correct NIC is defined.
b.The IP configurations for the NIC defined above is correct (either static IP or DHCP).


Setting Intelligent Provisioning preferences

The first time you log into Intelligent Provisioning, you are prompted to set preferences. Use the Intelligent Provisioning preferences to customize settings, which are saved for future use.

 

IP Preferences.JPG

 After the first log in, you can change settings at any time by choosing the "Intelligent Provisioning Preferences" option under "Performing maintenance tasks". Each menu varies, depending on the network settings chosen.

 

Interface Language: Selecting a language from the list the first time you navigate to this screen saves the language, eliminating the need for this step again.

Keyboard Language: Select the language for the keyboard.

EULA Acceptance: The first time you navigate to the Preferences screen, read the EULA, and if you agree, then click

Accept End User License Agreement (EULA). After you select the check box, the EULA Acceptance item does not appear when you return to the Preferences screen, but the EULA is available to read on the Preferences screen.

Initial Network Settings: Use this screen to configure the network and share settings. Intelligent Provisioning uses this configuration to establish a network connection to a data share with the operating system contents, and to access the Internet to download the latest system software updates directly from HP. This connection is used only to prepare the server for installation; it does not establish a connection after the server is running. You may choose to use a proxy. For more information, contact your Network Administrator.

Depending on whether you choose DHCP Auto-Configuration, IPv4 Static, or IPv6 Static, menuchoices could also include the following:

•Static IP Address (IPv6 Static must be 64-bit only) - IPv4 address notated by using four decimal numbers from 0 through 255, separated by periods.

•Network Mask - IPv4 mask notated by using four numbers from 0 through 255, separated by periods. Typically for IPv4 networks, default subnet mask numbers use either 0 or 255 as values, such as 255.255.255.0, but other number values can appear.

•Gateway Address - This is an optional field for the IP address of a local IP router on the same network as the computer that is used to forward traffic to destinations beyond the local network.

This field follows the same format as the Static IP Address field.

•DNS Address - The address name of the resolution server, using the same mask as the IP address.

 

iLO Network Settings

 

Select from the following options:

•DHCP Auto-Configuration (default) - This network connection dynamically obtains an IP address from a Dynamic Host Configuration Protocol (DHCP) server.

•IPv4 Static - This network connection uses a manually specified Internet Protocol (IP) address. If you select this option, you must specify an IPv4 address and an IPv4 subnet mask. The IP address and subnet mask must use the same address notation, which must be IPv4.

◦Static IP Address - IPv4 address notated by using four decimal numbers from 0 through 255, separated by periods.

◦Network Mask - IPv4 mask notated by using four numbers from 0 through 255, separated by periods. Typically for IPv4 networks, default subnet mask numbers use either 0 or 255 as values, such as 255.255.255.0, but other number values can appear.

◦Gateway Address - This is an optional field for the IP address of a local IP router on the same network as the computer that is used to forward traffic to destinations beyond the local network. This field follows the same format as the Static IP Address field.


System Software Update

Use this setting to specify whether to get drivers and software updates from the HP website or a local repository on your network. If you choose updates from the HP website, an "Updates Available" banner across the top of the screen notifies you when an update is available. Clicking this banner automatically brings up "Firmware Update" .

If you choose HTTP/FTP, enter the URL of a local repository.

IMPORTANT: Do not include spaces or punctuation in the FTP path.

 

For guided troubleshooting on Intelligent Provisioning:
http://h20584.www2.hp.com/hpgt/guides/select?lang=en&cc=us&prodTypeId=329290&prodSeriesId=5219984&lang=en&cc=us

Thanks & regards,
I work for HP
A quick resolution to technical issues for your HP Enterprise products is just a click away HP Support Center Knowledge-base
See Self Help Post for more details
______________________________________________________
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Lincy_Zachariah
Valued Contributor

Re: Intelligent provisioning for dl360p gen8 - firmware update problem

Hi,
Check within Intelligent Provisioning Preferences :
a.The correct NIC is defined.
b.Check the entry in System Software Update
Use this setting to specify whether to get drivers and software updates from the HP website or a local repository on your network. If you choose updates from the HP website, an "Updates Available" banner across the top of the screen notifies you when an update is available. Clicking this banner automatically brings up "Firmware Update" .

If you choose HTTP/FTP, enter the URL of a local repository.

 

IMPORTANT: Do not include spaces or punctuation in the FTP path.

 

Thanks,

 


 

Thanks & regards,
I work for HP
A quick resolution to technical issues for your HP Enterprise products is just a click away HP Support Center Knowledge-base
See Self Help Post for more details
______________________________________________________
Was the post useful? Say thanks by clicking the white KUDOS Star!

xmate
Valued Contributor
Solution

Re: Intelligent provisioning for dl360p gen8 - firmware update problem

I've checked everyting you've written. But everything is correct.
Local server and ftp server addresses are defined. No spaces or punctuation in the FTP path.


I've made some investigation and finaly made Intelligent provisioning it to make firmware updates from FTP.

The trouble was - when I choose anf HTTP/FTP option, Intelligent Provisiong still tries to get updates from ftp.hp.com. And failes because the is no Internet connection.

And my temporary solution is to modify <SPP_folder>\hp_manifest\meta.xml file.

It contains entries like this one:

<file size="1MB" bytes="1192294" date_modified="2012-06-14T05:05:42" md5sum="cca014ed0eb8368897847e58a4fd7047" sha1sum="6700a9cf8d7fa00de1cb3b17449230419bc60ebf">
  <name>cp016954.exe</name>
  <url id="http://ftp.hp.com">http://ftp.hp.com/pub/softlib2/software1/sc-windows-fw-drive/p665193470/v75694/cp016954.exe</url>
  <url id="file://.">file://./hp/swpackages/cp016954.exe</url>
</file>

 For each update file there are 2 URL links - one for ftp.hp.com and one for local repository. For unknown reasons IP uses only for ftp.hp.com no matter if you choose HTTP/FTP.  No problem - lets make <url id="http://ftp.hp.com"> link to point local repository. And do not forget to replace file://. in the link for a real http/ftp server address:

<file size="1MB" bytes="1192294" date_modified="2012-06-14T05:05:42" md5sum="cca014ed0eb8368897847e58a4fd7047" sha1sum="6700a9cf8d7fa00de1cb3b17449230419bc60ebf">
  <name>cp016954.exe</name>
  <url id="http://ftp.hp.com">ftp://192.168.1.1/ftproot/sppfolder/hp/swpackages/cp016954.exe</url>
  <url id="file://.">ftp://192.168.1.1/ftproot/sppfolder/hp/swpackages/cp016954.exe</url>
</file>

 And repeat it for all files in meta.xml. Just to make things easier I've wrote a small windows powershell script:

[xml]$meta = Get-Content c:\meta.xml
foreach( $file in $meta.hp_manifest.meta.product.product_version.files.file)
{
 if ( $file.url.Count -eq 2 ) {
  if ( $file.url[0].id -eq "http://ftp.hp.com" ) { $i=1 } else { $i=0 }
  $file.url[$i].InnerXML = $file.url[$i].InnerXML -replace "file://.", "ftp://192.168.1.1/ftproot/spp"
  $file.url[1-$i].InnerXML = $file.url[$i].InnerXML
 } 
} 
$meta.Save("c:\meta.xml")

Replace the old meta.xml with modified meta.xml in <SPP_folder>\hp_manifest.

Finally I've noticed that IP tries to download from FTP hp_manifest.zip file. And SPP folder doesn't contain it by default.

No problem - we have hp_manifest subfolder in <spp_folder>, so let's zip it.

 

Thats seems to be all about firmware update from IP using local HTTP/FTP mirror.

Not so easy as described in IP user guide.  But finally it works as it supposed to work.

 

!!! Please keep in mind that modified meta.xml in SPP folder may not be useable for any other purposes than updating firmware from IP. !!!

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Lincy_Zachariah
Valued Contributor

Re: Intelligent provisioning for dl360p gen8 - firmware update problem

Hi,

 

Thanks for the update and the workaround for the issue.

 

Regards,

Thanks & regards,
I work for HP
A quick resolution to technical issues for your HP Enterprise products is just a click away HP Support Center Knowledge-base
See Self Help Post for more details
______________________________________________________
Was the post useful? Say thanks by clicking the white KUDOS Star!

ernst limbrunner
Trusted Contributor

Re: Intelligent provisioning for dl360p gen8 - firmware update problem

hi

 

if you use a local share (ftp/http) you MUST edit two files of the service pack.

 

it is well documented in the intellgent provisioning user guide

 

you better try this first before trying exotic solutions.

 

 

best regards

ernesto (germany)

 

 

hinder90
Occasional Visitor

Re: Intelligent provisioning for dl360p gen8 - firmware update problem

So how am I supposed to do this within the inteligent provisioning tool at boot?