ProLiant Servers (ML,DL,SL)

Intelligent provissioning - kernel panic - G8

 
tspse
Advisor

Intelligent provissioning - kernel panic - G8

When i startt my Gen 8 and press F10 (or F5) to access harddrive configuration the IP software crashes like this image:

 

I have tried to install the IP software using this link .

The server has ILO 2.77 and latest available bios upgrade.

how to get the IP working so i can install some os?

 

19 REPLIES 19
tspse
Advisor

Re: Intelligent provissioning - kernel panic - G8

So nobody of 84+ veiwers has any slightest ideas what to do?!

AmRa
HPE Pro

Re: Intelligent provissioning - kernel panic - G8

With reference to Intelligent Provisioning Errors, please refer and follow below customer advisory.

https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c04996097

I am an HPE Employee

Accept or Kudo
hunter86_bg
Frequent Advisor

Re: Intelligent provissioning - kernel panic - G8

Have you verified the ISO for the IP ?
Maybe it was corrupted before the update.

Also Gen8 have a notorious NAND Flash corruption problem.
You can try to reformat the NAND and then to install the IP (with verified shasum of the ISO):
https://support.hpe.com/hpesc/public/docDisplay?docId=a00048622en_us&sfdcIFrameOrigin=null
tspse
Advisor

Re: Intelligent provissioning - kernel panic - G8

The ILO status is a green check mark on the ilo web page.

The link says something about and xml-file, but not how to use it to force a format.

 

hunter86_bg
Frequent Advisor

Re: Intelligent provissioning - kernel panic - G8

The web UI doesn't allow force format.
You have to use any of the other methods.
Both remote methods (3 & 4) require a windows workstation and HPQLOCFG/powershell .
tspse
Advisor

Re: Intelligent provissioning - kernel panic - G8

Did the remote format via powershell at this computer.

reinstalled the ILO firmware again.

Intelligent provisioning loads to 100% and then crashes..

I recorded the start up procedure until the crash in an .ILO file located here:

https://1drv.ms/u/s!AgJFh-oLbz3m4hVDx4aiL97ozRsI?e=kTeDxx

hunter86_bg
Frequent Advisor

Re: Intelligent provissioning - kernel panic - G8

Once you format the nand, you need to use the Intelligent Provisioning Recovery media to reinstall it.

Did you reinstall the IP or just tried to load it ?
tspse
Advisor

Re: Intelligent provissioning - kernel panic - G8

I uploaded it thru the web-page -> Firmware (the bin-file).

hunter86_bg
Frequent Advisor

Re: Intelligent provissioning - kernel panic - G8

You need to boot the IP (Intelligent Provisioning) recovery media via DVD or by iLO after completing the NAND format (and verifying the success of the operation).
The media will reinstall IP and on the next power cycle you can use F10 (or whatever key it is) to enter into IP.