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Internal Health LED red made changes wont work

Thebrisk
Frequent Visitor

Internal Health LED red made changes wont work

ML350 G5


Wont boot

 

Internal Health Led  is blinking red

 

PPM2 is amber 

 

 

Already tried

Replaced the power supply 

Replaced Processor Power Module

 

Still same error

 

Any thing else I can do?

8 REPLIES
Murali_V
HPE Pro

Re: Internal Health LED red made changes wont work

Hi,

To resolve this issue, replace the power supply backplane (spare part number: 413144-001). Also, make sure that the replaced power supply spare part number is 403781-001 ). 

 

Regards, 

Murali Mohan 

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Thebrisk
Frequent Visitor

Re: Internal Health LED red made changes wont work

Please read before you reply I already replaced BOTH power supplies. Telling me to replace the power supplies when I just put new ones is not help full. 

Murali_V
HPE Pro

Re: Internal Health LED red made changes wont work

Hi.. I have suggested replacing the “Power Supply Backplane” not the power supply.

 

Refer the “HP ProLiant ML350 Generation 5 Server Maintenance and Service Guide” to identify the parts:

http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c00708990/c00708990.pdf

 

Refer page number 19 for “System components” part number 16 for power supply backplane and number 14 for power supply. 

 

Power supply backplane spare part number: 413144-001

And, fyi... Power supply spare part number: 403781-001

 

Hope I am able to explain it properly. 

 

 

 

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Murali_V
HPE Pro

Re: Internal Health LED red made changes wont work

Also, refer page number 64 of "HP ProLiant ML350 Generation 5 Server Maintenance and Service Guide" for Power supply backplane "Removal and replacement procedures"

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Thebrisk
Frequent Visitor

Re: Internal Health LED red made changes wont work

Ya sorry I missread it. Got it after. Waiting for the part now I thought I edit the post right after.

 

Thanks

Murali_V
HPE Pro

Re: Internal Health LED red made changes wont work

No problem and Thank you. 

Please do update once the part replaced. 

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Thebrisk
Frequent Visitor

Re: Internal Health LED red made changes wont work

Didn't work 

 

So now I replaced the power supplies, ppm2 and power backplane and still get that ppm2 light on 

 

Thanks 

Marek 

Mark Matthews
Respected Contributor

Re: Internal Health LED red made changes wont work

What happens if you swap PPM1 with PPM2?

Does the fault follow the PPM or stay with the PPM socket.

That should narrow it down a bit more...


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