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11-05-2019 09:25 AM
11-05-2019 09:25 AM
Is there a hardware problem in my DL380 G7 server?
Yesterday one of my old servers restarted abnormally.
I found this error in the iLO event log:
"Watchdog reset on Initial, pc 00066184, sp 00524a78"
and two seconds later:
"iLO reset by watchdog."
There is no related error message in the "integrated management log" section.
is there a hardware problem? All of subsystems and devices are normal and OK in the system information.
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11-06-2019 11:53 PM
11-06-2019 11:53 PM
Re: Is there a hardware problem in my DL380 G7 server?
I would suggeste below action for now. 1. Update the server to latest BIOS version
2. Update the ILO firmware .
Update the MCP for CentOS 5 https://support.hpe.com/hpsc/swd/public/detail?sp4ts.oid=4091411&swItemId=MTX_96d45eb6465b4c738de3d85ef3&swEnvOid=4184
3. Monitor the server. If issue still seen, then capture below logs and send a Support case to HPE. - IML/ILO logs -Complete offline Survey report - OS logs.
Regards,
Naresh Sharma
I am an HPE Employee.
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