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Is there a hardware problem in my DL380 G7 server?

 
vNabi
Occasional Contributor

Is there a hardware problem in my DL380 G7 server?

Yesterday one of my old servers restarted abnormally.

I found this error in the iLO event log:

"Watchdog reset on Initial, pc 00066184, sp 00524a78"

and two seconds later:

"iLO reset by watchdog."

There is no related error message in the "integrated management log" section.

is there a hardware problem? All of subsystems and devices are normal and OK in the system information.

1 REPLY 1
NareshISS
Advisor

Re: Is there a hardware problem in my DL380 G7 server?

I would suggeste below action for now. 1. Update the server to latest BIOS version

2. Update the ILO firmware .

Update the MCP for CentOS 5 https://support.hpe.com/hpsc/swd/public/detail?sp4ts.oid=4091411&swItemId=MTX_96d45eb6465b4c738de3d85ef3&swEnvOid=4184

3. Monitor the server. If issue still seen, then capture below logs and send a Support case to HPE. - IML/ILO logs -Complete offline Survey report - OS logs.

 

Regards,

Naresh Sharma

I am an HPE Employee.