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01-23-2020 12:55 PM
01-23-2020 12:55 PM
Issue found with CP039780 SPP 2019.12.0 Fans Cycling
The HPE QLogic NX2 Online Firmware Upgrade Utility for Windows Server x64 Editions CP039780 is part of the SPP 201.12.0 and installed with no issue. After installing the SPP from 12-19 on 3 of my DL380 Gen10 server the fans were constantly cycling up and down. After talking to tech support and them looking at logs their only solution was for me to go back to the SPP 09-19. They wanted to accept that as a resolution and questioned why I was updating to the new service pack anyway. Since this answer was not good enough for me as I expect it wouldn't be for most of us I started the process of elimination. Of course, it was something I didn't expect would cause it so it was one of the last things I tried, but it was this piece of the SPP. So if you encounter this problem then downgrade that update back to the older version 7.17.71 from the 09-19 SPP for HPE QLogic NX2 Online Firmware Upgrade Utility for Windows Server x64 Editions.
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