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тАО06-08-2018 09:04 AM
тАО06-08-2018 09:04 AM
Issue with ILO Self-Test error only when quad rank memories installed
Hi Fellas,
I have got an issue everytime when I populate HP 380g8 with quad rank memories always ILO kick off self-error test. Is there any connection between memory rank and ILO ?
Thanks for help.
Kind Regards
Slav
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тАО06-10-2018 07:50 PM
тАО06-10-2018 07:50 PM
Re: Issue with ILO Self-Test error only when quad rank memories installed
Hi,
What is the complete error message or code? I dont think iLO has to do anything with memory modules, but I would recommend to update iLO firmware to check this.
https://support.hpe.com/hpsc/doc/public/display?&docId=mmr_sf-EN_US000004842
iLO 4 firmware: https://support.hpe.com/hpesc/public/home/driverHome?sp4ts.oid=1009143853
Thank You!
I am a HPE employee
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тАО07-10-2018 08:30 AM
тАО07-10-2018 08:30 AM
Re: Issue with ILO Self-Test error only when quad rank memories installed
Hi Suman
Thanks for your respond. Unfortunately update didn't solve the issue. I have also upgrade SSP and still nothing
Kind Regards
Slav
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тАО07-11-2018 03:18 AM
тАО07-11-2018 03:18 AM
Re: Issue with ILO Self-Test error only when quad rank memories installed
Hi,
May be its some other issue with server, request you to collect the diagnostic logs and log a case with HPE for further support.
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c03544302
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c03562462
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c03527443
Thank You!
I am a HPE employee
__________________________________________
Useful Links for ProLiant Servers and Community FAQ and Rules of Participation and Servers Blog.
I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]