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Issue with ILO Self-Test error only when quad rank memories installed

slavtechbuer
Valued Contributor

Issue with ILO Self-Test error only when quad rank memories installed

Hi Fellas,

I have got an issue everytime when I populate HP 380g8 with quad rank memories always ILO kick off self-error test. Is there any connection between memory rank and ILO ?

Thanks for help.

Kind Regards

Slav

3 REPLIES
Suman_1978
HPE Pro

Re: Issue with ILO Self-Test error only when quad rank memories installed

Hi,

What is the complete error message or code?  I dont think iLO has to do anything with memory modules, but I would recommend to update iLO firmware to check this.

https://support.hpe.com/hpsc/doc/public/display?&docId=mmr_sf-EN_US000004842

iLO 4 firmware: https://support.hpe.com/hpesc/public/home/driverHome?sp4ts.oid=1009143853

Thank You!
I am a HPE employee
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slavtechbuer
Valued Contributor

Re: Issue with ILO Self-Test error only when quad rank memories installed

Hi Suman

Thanks for your respond. Unfortunately update didn't solve the issue. I have also upgrade SSP and still nothing

Kind Regards

Slav

Suman_1978
HPE Pro

Re: Issue with ILO Self-Test error only when quad rank memories installed

Hi,

May be its some other issue with server, request you to collect the diagnostic logs and log a case with HPE for further support.

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c03544302
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c03562462
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c03527443

Thank You!
I am a HPE employee
__________________________________________
Useful Links for ProLiant Servers and Community FAQ and Rules of Participation and Servers Blog.