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02-22-2012 01:30 AM
02-22-2012 01:30 AM
Issue with Installing Windows Server 2008(64-bit) on HP Proliant DL380 G7 using SmartStart 8.7
I have an HP Proliant DL380 G7 server. I am using HP SmartStart CD 8.7 (x86 64-bit) for assisted windows installation. Under the OS selection screen I chose: Microsoft Windows Server 2008, Enterprise x64 Edition and then insert the cd(Windows Server 2008 64-bit) as prompted.
I get the error:
Missing: Sources/*_amd64
I have tested the CD with manual installation i.e. installing it separately without SmartStart, I have no problems in that case which means my OS CD is working fine.
Kindly help me.
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02-22-2012 01:59 AM
02-22-2012 01:59 AM
Re: Issue with Installing Windows Server 2008(64-bit) on HP Proliant DL380 G7 using SmartStart 8.7
Couple of things I need to know
> Are you using Smart Start 8.70 (B) (1 Dec 2011) ?
If yes are you using bootable USB key for smart start ? I ask this because you are expected to have some issues as per http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?locale=en_US&objectID=c02981742
> If installing Windows® Server 2008 Service Pack 2 (x64) with four AMD Opteron™ 6200 Series Processors and greater than 32 cores, Microsoft hotfix kb2563727 will need to be applied. To install without this hotfix, reduce the processor core count to 32 or less through ROM Based Setup Utility (RBSU) until the hotfix is applied. For more information refer to: Microsoft Article ID 2563727 "0x000000BE" Stop error when you install Windows Vista or Windows Server 2008 if more than two 16-core Opteron™ 6200 Series processors are installed(http://support.microsoft.com/kb/2563727)
**** Please use Smart Start Smart Start 8.70 (B) rev as prev versions had some installation issues with 2008 R2
Goutham Sabala
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02-22-2012 06:31 PM
02-22-2012 06:31 PM
Re: Issue with Installing Windows Server 2008(64-bit) on HP Proliant DL380 G7 using SmartStart 8.7
Hi,
DL380 G7 being a Intel Server, I wonder why its giving an error about AMD.
As recommended in the previous post, try with different version of SmartStart CD.
Good Luck!
I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]