ProLiant Servers (ML,DL,SL)
cancel
Showing results for 
Search instead for 
Did you mean: 

Issue with Installing Windows Server 2008(64-bit) on HP Proliant DL380 G7 using SmartStart 8.7

riva_gupta
Advisor

Issue with Installing Windows Server 2008(64-bit) on HP Proliant DL380 G7 using SmartStart 8.7

I have an HP Proliant DL380 G7 server. I am using HP SmartStart CD 8.7 (x86 64-bit) for assisted windows installation. Under the OS selection screen I chose: Microsoft Windows Server 2008, Enterprise x64 Edition and then insert the cd(Windows Server 2008 64-bit) as prompted.

I get the error:
Missing: Sources/*_amd64

I have tested the CD with manual installation i.e. installing it separately without SmartStart, I have no problems in that case which means my OS CD is working fine.
Kindly help me.

2 REPLIES
Goutham_Sabala
Esteemed Contributor

Re: Issue with Installing Windows Server 2008(64-bit) on HP Proliant DL380 G7 using SmartStart 8.7

Couple of things I need to know 

 

> Are you using Smart Start 8.70 (B) (1 Dec 2011) ?

   If yes are you using bootable USB key for smart start ? I ask this because you are expected to have some issues as per http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?locale=en_US&objectID=c02981742

 

> If installing Windows® Server 2008 Service Pack 2 (x64) with four AMD Opteron™ 6200 Series Processors and greater than 32 cores, Microsoft hotfix kb2563727 will need to be applied.  To install without this hotfix, reduce the processor core count to 32 or less through ROM Based Setup Utility (RBSU) until the hotfix is applied.  For more information refer to: Microsoft Article ID 2563727 "0x000000BE" Stop error when you install Windows Vista or Windows Server 2008 if more than two 16-core Opteron™ 6200 Series processors are installed(http://support.microsoft.com/kb/2563727)

 

**** Please use Smart Start Smart Start 8.70 (B) rev as prev versions had some installation issues with 2008 R2

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3454575&swItem=MTX-fa4e107ffbbd4ef394e57dd739&swLang=8&taskId=135&mode=4&idx=2

 


Was the post useful? Say thanks by clicking the white KUDOS Star!
Goutham Sabala
Suman_1978
HPE Pro

Re: Issue with Installing Windows Server 2008(64-bit) on HP Proliant DL380 G7 using SmartStart 8.7

Hi,

 

DL380 G7 being a Intel Server, I wonder why its giving an error about AMD.

As recommended in the previous post, try with different version of SmartStart CD.

 

Good Luck!