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04-10-2012 08:22 AM
04-10-2012 08:22 AM
Keyboard issue in BiOS
Hello,
Offically stumped...
I am attempting to rebuild an old DL380 G4 server. Unfortunatly I am unable to do so since the keyboard stops responding towards the end of it's POST/startup and continues to not respond through any BIOS utilities such as ProLiant Flash Update, SmartStart, Windows OS installations. The keyboard will start responding only once the previous OS on the system has loaded.
During the POST I am able to succesfully use the keyboard to input F8 for iLO Configurations, F8 for HP Smart Array Configuration, Ctrl A for SCSI Configuration... once the POST reaches HP Ethernet Boot Agent (7.7.8) the keyboard stops responding. Since System Configuration (F10) is the final option of POST, I am unable to enter it as the keyboard is no longer responding at this point. No keyboard errors are appearing in POST. Server is not running on a KVM.
So far I have...
1. Cleared both CMOS and NVRAM using system maintenance switch.
2. Replaced keyboard with several different PS2 keyboards.
3. Replaced keyboard with serveral different USB keyboards.
Any ideas?
Thanks for your feedback!
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04-10-2012 10:19 AM
04-10-2012 10:19 AM
Re: Keyboard issue in BiOS
Hope this helps!
Regards
Torsten.
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those who understand binary, and those who don't.
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04-10-2012 11:08 AM
04-10-2012 11:08 AM
Re: Keyboard issue in BiOS
Thanks for your reply.
As mentioned in OP the server is not running off a KVM.
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04-10-2012 12:17 PM
04-10-2012 12:17 PM
Re: Keyboard issue in BiOS
Sorry, somehow I missed the word "not".
Do you have BIOS Version: 2007.07.19 (24 Jan 2008) installed?
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
If you feel this was helpful please click the KUDOS! thumb below!
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04-10-2012 01:38 PM
04-10-2012 01:38 PM
Re: Keyboard issue in BiOS
The current BIOS is from 2005... I am unable to update the BIOS since the keyboard will not respond after Proliant Flash Update loads.
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04-10-2012 09:42 PM
04-10-2012 09:42 PM
Re: Keyboard issue in BiOS
The fixes list has several entries like "hang during POSt" so it could fix your strange issue.
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
If you feel this was helpful please click the KUDOS! thumb below!