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Keyboard quits working during smart start assisted install

Ayman Altounji
Valued Contributor

Keyboard quits working during smart start assisted install

My keyboard stops functioning during the smart start assisted install. Once the operating system has been loaded and you are going through the setup for the first time, I lose keyboard functionality. I can't get past the enter you're machine name screen and finish the install.

The keyboard works fine and I 've switched keyboards with known working ones just to be sure. We do have the server connected to a cybex box switch box. Anyone ever run into this or have any ideas what I can do? I'm at a stand still until I get this figured out.
1 REPLY
Ayman Altounji
Valued Contributor

Re: Keyboard quits working during smart start assisted install

after powering down the server and connecting a keyboard dirctly to the server I was able to use the keyboard again. I finished loading the OS but in adding utilities and applications I have noticed a pattern. Everytime I have had to warm boot the server, the keyboard quits working. If I cold boot, I have the use of the keyboard. Any ideas?