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LD380G4 SAS Smart Array P600 Controller ERROR

simply_user
Occasional Visitor

LD380G4 SAS Smart Array P600 Controller ERROR

Hi, i receive error from the smart cd array diagnostic utility and windows version this utility too. Please see attach. All bios/firmware are updated to the current version
4 REPLIES
NMory
Respected Contributor

Re: LD380G4 SAS Smart Array P600 Controller ERROR

Make sure you have the latest version of HP Managent Agents, Firmware, and Driver installed for your P600.

Reseat the board and reconnect the cables, check for bent or broken cables...

Update your System Bios just in case.

And install the latest version of Array Diagnotics Utility and run it from Windows.

LN
simply_user
Occasional Visitor

Re: LD380G4 SAS Smart Array P600 Controller ERROR

Thanx for answer. We have replaced backplane, backplane cords, raid adapter, hdd, update all bios/firmware/soft, but report still Ñ ontains error
SPa
Trusted Contributor

Re: LD380G4 SAS Smart Array P600 Controller ERROR


This message should not cause any issues.
Michael Bunker
Frequent Advisor

Re: LD380G4 SAS Smart Array P600 Controller ERROR

The RIS Error is an issue with the ADU utility when it was converted from parallel SCSI over to SAS. The fix should be in the 7.60 release.