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Re: Logical Drive Recovery - DL380 G3

 
Kong Beast
New Member

Logical Drive Recovery - DL380 G3

Proliant DL380 G3
Smart Array 5i Controller

Initial problem:

Event Type: Error
Event Source: CPQCISSE
Event Category: None
Event ID: 24597
Date: 30/07/2009
Time: 03:50:30
User: N/A
Computer: 12345678
Description:
Physical Drive on DEVICE ID 3 on Port 2 of
Array Controller [Embedded] has failed.
Failure Code: 0x0d.


Replaced this disk (ID 3), but the array could not recover, due to a read error on another disk (ID 2):

Event Type: Warning
Event Source: CPQCISSE
Event Category: None
Event ID: 24603
Date: 07/08/2009
Time: 13:46:07
User: N/A
Computer: 12345678
Description:
Recovery of logical drive 2, configured on
Array Controller [Embedded], was aborted while rebuilding physical drive with DEVICE ID 3 on Port 2 due to an unrecoverable read error. The physical drive reporting the error is DEVICE ID 2 on Port 2.


I've updated the ACU and ADU to most recent versions. ADU report is attached. ADU seems to confirm some sector problems with disk ID 2.

Logical Drive 2 (RAID 5) is the server's data drive. (Logical Drive 1 contains the O/S and is fine)

Seems quite similar to this thread:
http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1249655388718+28353475&threadId=1296756

My question is on progress from here. I'm planning on updating the controller firmware. Then (having backed up data) should I delete and recreate the logical drive? Should I also replace the disk with the read errors before this?
3 REPLIES 3

Re: Logical Drive Recovery - DL380 G3

Hello,

If you have a backup i would suggest you replace the broken drive/drives and recreate array from scratch to be sure it works 100% fine
The difference between ordinary and extraordinary, is that little extra.
Kong Beast
New Member

Re: Logical Drive Recovery - DL380 G3

Ok thanks for response. Was able to resolve this by deleting and recreating the logical drive. Did not delete/recreate the array. Created the new partition in the O/S and restored data. All working fine since.

Re: Logical Drive Recovery - DL380 G3

Perfect :)
The difference between ordinary and extraordinary, is that little extra.