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Lost 2 Ports from 4 Ports of Broadcom Quad Ports NC382i Network Adapter

Smokie
Occasional Contributor

Lost 2 Ports from 4 Ports of Broadcom Quad Ports NC382i Network Adapter

Hi,

I have DL380 G7 with ESXi 4.1 Update 1 installed on the system.

After 2 weeks running in production suddenly those 2 nic ports are missing from my ESXi.

I already installed new broadcom drivers from HP website but the ports are still not there.

 

Any clue would be helpful.

Thanks!

 

 

2 REPLIES
SMR
Valued Contributor

Re: Lost 2 Ports from 4 Ports of Broadcom Quad Ports NC382i Network Adapter

Can you check if they're still visible from BIOS? There is a PCI Devices option where they should be listed. Also, do the physical ports have a link LED?
Smokie
Occasional Contributor

Re: Lost 2 Ports from 4 Ports of Broadcom Quad Ports NC382i Network Adapter

Yes they are still visible in the BIOS since its an integrated NIC and only 2 ports are broken from 4 ports.

Yes there are still LED link goes up from those 2 ports.

 

But when I check under ESX console, ESX just detect 2 ports are available. At first arrive this machine report normally all nics has been detected, I just found this issue about a week ago.

 

I have 2 machines like this but only this machine has a problem and both are under esx platform.