HPE Community read-only access December 15, 2018
This is a maintenance upgrade. You will be able to read articles and posts, but not post or reply.
Hours:
Dec 15, 4:00 am to 10:00 am UTC
Dec 14, 10:00 pm CST to Dec 15, 4:00 am CST
Dec 14, 8:00 pm PST to Dec 15, 2:00 am PST
ProLiant Servers (ML,DL,SL)
cancel
Showing results for 
Search instead for 
Did you mean: 

ML 310 G5, Drives without lights

 
Aartjansen
Occasional Contributor

ML 310 G5, Drives without lights

After the mainboard got replaced under warranty with some surprisingly inept phone support from costa rica, the front drive activity doesn't work anymore. Neither do the drive lights in the bays. I have checked for loose cables there appear to be none.

Server otherwise works, BUT is extra-ordinarily slow, is using the onboard RAID (RAID 1 ARRAY) which HP appear have no diagnostic software for ? I was suspicious of a disk being faulty but there seems no way to check it in this state.
2 REPLIES
O.G
Frequent Advisor

Re: ML 310 G5, Drives without lights

Hi Aartjansen

For what you are saying, I would be convinced it is a loosen cable.

Have you tried booting from a smartstart CD? An IML log can point you to the right direction. It may confirm it is a faulty hard drive, a missing drive (loosen cable) or faulty system board.

Good luck.
Aartjansen
Occasional Contributor

Re: ML 310 G5, Drives without lights

The onboard array is not a SMART Array, should I expect the CD to do anything useful ?