ProLiant Servers (ML,DL,SL)
cancel
Showing results for 
Search instead for 
Did you mean: 

ML 310 G5P Sata Raid Driver Problem

Ricall
Occasional Advisor

ML 310 G5P Sata Raid Driver Problem

Hi,

I got some weird situation here.
I ordered a ML310 G5P server for a customer.
when i tried to install Windows 2003 server SBS on a raid 1 system the windows installation doesn't see any local disk, tried probably every single driver available none workt.
called HP they said i had to install it without the raid then load the Raid driver and change it back to Raid1...didnt work.
so they send a Mechanic to look at it, he's been busy for like 6 hours no success (he even changed the Motherboard, no success).

Contacted HP again, they said to send the server back to my reseller and ill get a new one send to me.

well go the new one here now but still the same problem.
the weird thing is that its saying in the Bios its a Intel82801GR controller.... but the POST is saying its a Adeptec controller.
HP cant help me further in this situation...and i guess mailing Intel to develop a new driver wont work either.

so if any one got an idea how to get this thing working in RAID1 with Windows 2003 Server SBS let me know!!

Thanks in Advance.
15 REPLIES

Re: ML 310 G5P Sata Raid Driver Problem

What kind of windows CD are you using?
Service pack?
r1? r2?
Did you get a case number from HP support we can have a look at maybe?
The difference between ordinary and extraordinary, is that little extra.
Ricall
Occasional Advisor

Re: ML 310 G5P Sata Raid Driver Problem

Using R1 installation.
Case number in that time was 1605044113

forgot the mention that when we use a Windows 2003 server Enterprise edition R2 it do work.
only problem with that is that our customer got a SBS license and doesn't want to change/buy a new license, kinda understandable because it should work with every windows 2003 server edition.


Re: ML 310 G5P Sata Raid Driver Problem

Hello again.

this case was closed since a DOA was sent out. You can definately open a new case with us and get proper TSing.

What happens when you boot from FW CD 8.6? Can it find the controller properly?
The difference between ordinary and extraordinary, is that little extra.
Ricall
Occasional Advisor

Re: ML 310 G5P Sata Raid Driver Problem

i know.
but i doubt opening a new case is gone help me with my problem.

which CD is that?

Re: ML 310 G5P Sata Raid Driver Problem

Ricall
Occasional Advisor

Re: ML 310 G5P Sata Raid Driver Problem

oke tanx, I'm gone run and see what happens.
Ricall
Occasional Advisor

Re: ML 310 G5P Sata Raid Driver Problem

the FW Cd didnt work.
still the same problem, you got any other idea's how to get to work?

Re: ML 310 G5P Sata Raid Driver Problem

Are you able to install windows 2k3 on 1 disk and the set up the raid afterwards using the ACU tool?

It can be found here:
HP ProLiant Array Configuration Utility for Windows

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3872019&prodTypeId=15351&prodSeriesId=3872018&swLang=13&taskId=135&swEnvOID=1005#7832
The difference between ordinary and extraordinary, is that little extra.
Ricall
Occasional Advisor

Re: ML 310 G5P Sata Raid Driver Problem

i already tried that (like 3 times). didn't work.

Re: ML 310 G5P Sata Raid Driver Problem

I dont have any more solution that i can think of right now. I would recommend you to log a ticket with HP so they can elevate the issue to L2, and they can use their lab to come up with a solution for you.
The difference between ordinary and extraordinary, is that little extra.
Ricall
Occasional Advisor

Re: ML 310 G5P Sata Raid Driver Problem

oke, well the problem with that is we are trying to install a server since last May for our customer...and nothing is working for us.
even a new server gives the same trouble.

By the way can it be it isn't working cause its an R1 installation?
because the Windows 2003 server enterprise edition R2 installation does work.
Andy Elston
Advisor

Re: ML 310 G5P Sata Raid Driver Problem

Ever get an answer to this?

I'm trying to install Server 2003 x64 Standard and hitting exactly the same issues.

TarunJain
Respected Contributor

Re: ML 310 G5P Sata Raid Driver Problem

Hi,
Please update if anyone found anything
Andy Elston
Advisor

Re: ML 310 G5P Sata Raid Driver Problem

I got it going this morning by usind Nlite (free download from Nlite.com) and the drivers found in the cp008698.exe file which is can be downloaded from HP's site.

Hope that helps.
TarunJain
Respected Contributor

Re: ML 310 G5P Sata Raid Driver Problem

NLite, of course!!
I have used it many times to install storage controller drivers in windows image to detect storage controller and to avoid using floppy drive.
Definitely that should work here