ML 370 g3 with win2ksp4 unexpected restart

[bestinm]

Hi,

I have a server ML 370 G3 with windows 2000 server with sp4. The server having one cpu, RPS and smart array 6400 controller.

The server restarts unexpectadly three four times a day...no logs cretated other than event ID 6008 "the previous shut down was unexpected"...before restarts system freeze for while...

[Navaneeda Kumar]

Hello Mr.Bestin,

Is any error message u can see in System managemnt home page regarding the Hardware????

Pls dont forget to assign points

Thanks,
Navaneet

[bestinm]

no error messages or logs related to this failure!

[RaMpaNTe]

Hello... try disabling the ASR so that next time the server reboots you'll see the cause of the unexpected reboot.

Also try this ROM online UPDATE
http://h18023.www1.hp.com/support/files/server/us/download/21948.html

If after this the server is still rebooting go ahead and run a Offline Insigth Diags from SmartStar and run at least 2 loops.

RaMpaNTe