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ML 370 g3 with win2ksp4 unexpected restart

 
bestinm
Advisor

ML 370 g3 with win2ksp4 unexpected restart

Hi,

I have a server ML 370 G3 with windows 2000 server with sp4. The server having one cpu, RPS and smart array 6400 controller.

The server restarts unexpectadly three four times a day...no logs cretated other than event ID 6008 "the previous shut down was unexpected"...before restarts system freeze for while...
3 REPLIES
Navaneeda Kumar
Frequent Advisor

Re: ML 370 g3 with win2ksp4 unexpected restart

Hello Mr.Bestin,

Is any error message u can see in System managemnt home page regarding the Hardware????

Pls dont forget to assign points

Thanks,
Navaneet
bestinm
Advisor

Re: ML 370 g3 with win2ksp4 unexpected restart

no error messages or logs related to this failure!
RaMpaNTe
Trusted Contributor

Re: ML 370 g3 with win2ksp4 unexpected restart

Hello... try disabling the ASR so that next time the server reboots you'll see the cause of the unexpected reboot.

Also try this ROM online UPDATE
http://h18023.www1.hp.com/support/files/server/us/download/21948.html

If after this the server is still rebooting go ahead and run a Offline Insigth Diags from SmartStar and run at least 2 loops.

RaMpaNTe
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