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ML110 G5 with Windows 2003 SBS R2 lockup

Lantech_2
Occasional Contributor

ML110 G5 with Windows 2003 SBS R2 lockup

I have a fairly new Windows 2003 SBS R2 server on a HP ml110 g5. The server has 4 gb of ram, (3) 250gb SATA drives connected to a e200 RAID 5 controller. I have a HP Storageworx 160GB RDX drive for a backup. The server is fully patched and all firmware is at the latest rev. What is happening is that the server will lockup each night between 8:00pm - 9:00pm. I've checked for any power issues and cleaning crew issues and none were found. I did see where the Volume Shadow Copy was running prior to the server freeze so I disabled the VSS on the drives and shutoff the NTBackup. This didn't help. It locked up at 10:02pm last night and nothing in the logs were even close to the time of the lockup. I've checked the server for viruses and spyware. The Server is connected to a Smart UPS using the windows software as the shutdown agent. I've run the HP Offline Diagnostics and they were fine. I updated the VSS software. I can't seem to find an answer. I've googled this problem till I can't see straight. Any help would be great. I'm not running any of the HP agents. I also have an identical system that has had no problems at all. I try to keep my servers the same. Also when the users arrive onsite in the morning, the power light and the hard drive light will be solid. They can turn the num lock on and off but the server screen says that there is no signal. I end up with event id 6008.

Chris Goodwin
11 REPLIES
marcus1234
Honored Contributor

Re: ML110 G5 with Windows 2003 SBS R2 lockup

you are on the button vss can play haddock uninstall your back up software and reboot do you still get issues

also check

http://support.microsoft.com/default.aspx?scid=kb;en-us;913648

then refer to os manufacturer and backup software manufacturer

This is how we thank each other in the forum

http://forums11.itrc.hp.com/service/forums/helptips.do?#33

Enjoy:)
marcus1234
Honored Contributor

Re: ML110 G5 with Windows 2003 SBS R2 lockup

ps dont shut of the nt BACK UP DISABLE IT..
Lantech_2
Occasional Contributor

Re: ML110 G5 with Windows 2003 SBS R2 lockup

I've applied the latest VSS updates and disabled the backup. It still locks up the server.

Chris
marcus1234
Honored Contributor

Re: ML110 G5 with Windows 2003 SBS R2 lockup

disable vss if possible what happens now ..
Lantech_2
Occasional Contributor

Re: ML110 G5 with Windows 2003 SBS R2 lockup

I disabled it on the drives. Do you mean disable the service?

Chris
marcus1234
Honored Contributor

Re: ML110 G5 with Windows 2003 SBS R2 lockup

yes
marcus1234
Honored Contributor

Re: ML110 G5 with Windows 2003 SBS R2 lockup

as a process of elimination..
Lantech_2
Occasional Contributor

Re: ML110 G5 with Windows 2003 SBS R2 lockup

The Volume Shadow Copy service is set to manual. Should I disable it altogether.

Chris
Lantech_2
Occasional Contributor

Re: ML110 G5 with Windows 2003 SBS R2 lockup

Any other suggestions.

Chris
marcus1234
Honored Contributor

Re: ML110 G5 with Windows 2003 SBS R2 lockup

yes disable it all together
Salvatore Ciccio
Occasional Visitor

Re: ML110 G5 with Windows 2003 SBS R2 lockup

I am having the same problem, but not every night, about once a month and only when CA Arcserve backup runs. Has anyone found a solution to this problem ?