ML110 G6 & Smart Array P212 Dead After "Recommended" Firmware Upgrade.

[Stuartg_Perth]

After three calls with HP Server support, the site for drivers and downloads was finally up after a short downtime, I informed the HP Rep that I was getting a "Overheating" error on the newly installed SSD drive, tried two drives, both the same error.

The rep said, the Firmware should be the fix, as I researched on the net, a day later the download site was up and I performed the upgrade. Then after a reboot the system gives a boot error, "Expansion ROM not initialized - PCI Mass Storage Controller in Slot 04 Bus:01, device 00, Function:00: .

After calling HP Support again and a bit of googleing, it appears I need a upgraded BIOS, easy fix, but HP support refuse to give me the BIOS as the server is no longer under warranty. And the rep informed me it is a known incompatibility problem, but still could not give me the BIOS download. Any ideas would be great?

P.S. This thread has been moevd from General to ProLiant Servers (ML,DL,SL). - Hp Forum Moderator

[Sbrown]

https://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3984627&swLangOid=8&swEnvOid=54&lang=en&cc=us&hpappid=hppcf

Login with your username/password to download latest bios!

[Dennis Handly]

>Login with your username/password to download latest bios.

Says: BIOS (Entitlement Required) - System ROM

So you can't download without SAID.

[Renjiv]

Dennis,

An active warranty or support agreement covering HP Proliant servers must be linked to your HP Support Center profile to access this BIOS.

Regards,

Renji V

[GSimmo]

I realise this is an old thread, however I recently encountered a similar scenario, where an updated RAID controller firmware rendered a HP Proliant ML110 G6 server inoperable due to an incompatibility between the server's system BIOS and the (new) RAID controller firmware. HP Support (Australia) wanted AUD$1,722 to "fix" it (that’s approx. USD$1,200 !!!) but after much looking around on the Internet I managed to find an ISO for a HP Smart Update Firmware v10.10 DVD which contained an updated system BIOS for the server.

Long story short is that I booted the server off said DVD and updated the server's BIOS using the offline flash utility... Problem solved :-) The server is running great once again and it's still up to the tasks asked of it (small 3 user office).

It was disappointing that HP support couldn't have just emailed me a copy of the required BIOS, as it was a very simple fix. I will keep that ISO on file in case I encounter any more older generation HP servers that are out of warranty.

Cheers