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тАО01-06-2011 01:12 AM
тАО01-06-2011 01:12 AM
ML110G6 B110i RAID controller problem
The main fileserver works fine, however the backup has a RAID issue. Every so often it chucks a random physical disk out of the RAID, often with a CISSESRV message of TIMEOUT. There is nothing wrong with any of the disks, and a simple reboot will bring the disk back into the array and the RAID will rebuild.
Any thoughts?
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тАО01-06-2011 04:22 AM
тАО01-06-2011 04:22 AM
Re: ML110G6 B110i RAID controller problem
Hope, Logical drive status is healthy as per array configuration utility.
CISSESRV is HP Smart Array SAS/SATA Event Notification Service which provides events to windows events log and IML.
So check whether any windows event is generated.
Update the B110i raid controller driver.
cp013027.exe (709 KB)
Upgrade the System ROM and B110i Firmware
7.Download and install System ROM Version Version: 2010.09.06 (30 Sep 2010) This will also upgrade the firmware on the B110i Controller.
cp013850.exe (1.8 MB)
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3984625&swItem=MTX-5ab0ae259f2f40e3bd0b61855f&prodNameId=3984626&swEnvOID=1005&swLang=8&taskId=135&mode=5
Please note : latest firmware and driver revision has lot of fixes.
Run the Array diagnostic utility to findout the raid issue and share the report.
Hope this helps,
thanks
Aftab
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тАО01-06-2011 08:06 AM
тАО01-06-2011 08:06 AM
Re: ML110G6 B110i RAID controller problem
Attached is the latest ADU report, though am unsure if it contains anything useful as the RAID is currently happy and rebuilding.
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тАО01-06-2011 09:18 AM
тАО01-06-2011 09:18 AM
Re: ML110G6 B110i RAID controller problem
thanks for sharing the info.
I'm not able to open the ADU report shared.. if possible, can you save it in notepad and share it once again.
what about event logs... did you notice/observe any error messages there?
where did you get CISSESRV timeout message?
What is the frequency of these errors? what about disabling the SAS/SATA Notification Service just to isolate.
What is the firmware revision of Sata hard drives?
thanks,
Aftab
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тАО01-06-2011 09:23 AM - last edited on тАО11-10-2011 01:52 PM by Kevin_Paul
тАО01-06-2011 09:23 AM - last edited on тАО11-10-2011 01:52 PM by Kevin_Paul
Re: ML110G6 B110i RAID controller problem
found one thread, check this
http://h30499.www3.hp.com/t5/ProLiant-Servers-ML-DL-SL/Strange-events-from-Cissesrv/m-p/5185246#M120623
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тАО01-07-2011 12:47 AM
тАО01-07-2011 12:47 AM
Re: ML110G6 B110i RAID controller problem
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тАО01-07-2011 12:48 AM
тАО01-07-2011 12:48 AM
Re: ML110G6 B110i RAID controller problem
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тАО01-07-2011 12:58 AM
тАО01-07-2011 12:58 AM
Re: ML110G6 B110i RAID controller problem
regards