ML115 G5 old BIOS has screwed my server. Help! Grrr

[Carlos R. Badilla]

Trying a different USB key could be a good practice, also one of smaller size if the one you are using is too big (2Gs+)

[Glenn Hudgins]

T16:
I used the HP online chat tech support and they helped me through an issue with my new ML115 server. There's no language issues like on a phone and it's live. The chat is free since the server is new and under warranty. Go to: http://h50203.www5.hp.com/hpisweb/customer/HPInstantsupport.aspx?&cc=us〈=en and then click on "Launch an active chat session". It's worth a try. I know older servers allowed you to pull out the old BIOS chip and replace it which I had to do several years ago with a bad BIOS upgrade I went through. I've noticed newer MBs are hard-wiring everything which makes it a real pain to fix future issues without buying a new MB. Give HP a try and hopefully they'll be able to help you get that puppy back up.

[T16]

Well guys, they sent me a replacement motherboard.

However, it looks second hand. You can see where the mounting holes have had screws tightened on them, the CPU mounting area you can see marks, and on the back of the PCB there is a sticky residue all over it!

Should I complain and ask for a new one? The board revision is also older than the one that came out of the server....

sigh..

What do u guys think?!

[Glenn Hudgins]

T16,

I'd contact HP and tell them that the board they sent was older than the board in the server and see what they say. I don't think that the older used board would necessarily be a problem - it just doesn't hurt to ask. Also I would verify that the warranty on the whole server including the used board will remain unaffected. If you have an extended warranty I would also verify that as well.

The good point is if you are stuck with it, I would think that he older board should be able to be updated via HP's website and as long as your CPU, RAM, and HDs work with the older board, you should be able to get it up and running in no time.