ML150G2, SATA 6 Port RAID - HDD LEDS Not Working

[Antony Girgis]

Oh and yes, I've updated the firmware also for the RAID controller. Also updated the BIOS.

Regards
Antony

[Oleg Koroz]

do you have another backplane to try ?

[Antony Girgis]

Thanks. When the HP engineer came around the first time, he brought a spare back plane with him and swapped it over. No difference.

The issue has now been resolved. The HP engineer ordered another back plane with a different firmware version and also brought with him another RAID controller.

After swapping the components, the LEDs were still not working. Then he tried moving the HDDs to bays 1 & 2 (or 0 & 1) which resolved the issue.

Prior to contacting HP, I had already tried swapping the drive locations. Bay 1 on the case begins at the bottom and bay 6 is in the top. Swapping the drives didn't make any difference. So I don't know if it was a combination of faulty back plane and drives in wrong bays or what.

Thanks to all for input, and thanks to HP for quick resolution.

Kind Regards
Antony

[Antony Girgis]

Issue resolved, summary of steps taken to resolve issue;

- Tried reconnecting I2C on drive backplane
- Replaced drive backplane
- Replaced drive backplane (again)
- Replaced RAID controller
- Moved drives to bays 1 & 2 (at which point the LEDs began working).

Kind Regards
Antony