ML150G5 Lockup Problem

[Tomasz Grzyb]

Hello Fiends

A have an issue with a brand new ML 150G5 which is locking up after approx two days of work.The server is running Windows 2008 x64 an d a Hyper-V with 4 VM (W2k3 & W2k8).After the lockup we have a blank screen and the front led is blinking red.I've also observed that both CPU led's (Not mentioned in the M&SG)on the mainboard are shining Red.Since now the motherboard and CPU 0 had beed replaced without any change.

The configuration follows :

HP ML150G5 E5405 1P SP6748GO Server
Product # 470064-709
Dual XEON E5405 x2
6GB of Memory (2x2GB+2x1GB)
LSI/HP SC40GE SATA/SAS Controller
3 x SATA Drives

The W2K8 system log shows no errors before any of those hungups but the BMC hardware log does :

28.09.2008 (08:24)
Generator ID : 20
SENSOR TYPE : 07 (Processor)
SENSOR NUMBER : 3C
DIR TYPE : 03
EVENT DATA :01 FF FF

Generator ID : 20
SENSOR TYPE : 07 (Processor)
SENSOR NUMBER : 3D
DIR TYPE : 03
EVENT DATA :01 FF FF

29..09.2008 (05:54)
Generator ID : 20
SENSOR TYPE : 07 (Processor)
SENSOR NUMBER : 3C
DIR TYPE : 03
EVENT DATA :01 FF FF

Generator ID : 20
SENSOR TYPE : 07 (Processor)
SENSOR NUMBER : 3D
DIR TYPE : 03
EVENT DATA :01 FF FF

I would aprishiate any suggestions You may All have.

Thank You in advance.
Tomasz

[Mark Matthews]

Update the Server FW (BIOS)
Clear CMOS (in case its picking up old faults from the IML. Yes, Ive seen this before!)

Mark...

[Mark Matthews]

Sorry just spotted that the server may not be running...

In which case disconnect power and press the CMOS button on the system board.

[Tomasz Grzyb]

Hello Mark

The Bios is the newest one.After each hung up the machine is operating normally for a period of about two days.I did all possible updates and tests and have no idea how to go further :(

I was hopeing that Someone frot the forum would be able do interprete the BMC log entries ...

Warm Regards
Tom

[Mark Matthews]

Sorry Tom, never seen those before I'm afraid.

Where did you get those from?

[Tomasz Grzyb]

Hi Mark

The ML150G5 has an embedded BMC controller accesible form RBSU advanced menu.

I have copied all the entries directly from there.

Warm regards
Tom

[KarloChacon]

hi

you say CPU 0 has been replaced? why only 1 proc? only one proc has red LED when server locks up or both?

are you running with only the replaced proc now?

bye

[Tomasz Grzyb]

Hello

In the moment of failure both CPU leds are shining RED.Currently the machine is running on both cpu's.

Thank You