ML310 G5 AND SMART ARRAY P410 PROBLEM.

[micmax]

 i've problem with boot on my ML310 G5 Proliant server when sometimes boot a server don't recognize P410 controller, and this don't start! after serveral attemps when i disconnect power cable of server for few minutes, the controller start, but this problem occurs frequently.

When server don't start in boot i see the PCI device the controller was recognized smart array P212 and sometimes with unknown controller.

I've latest firmware of ML310 G5, and P410 controller i've tested with 6.00(B) firmware and with 6.40 firmware, with 6.00 firmare the problem occur less frequently.

Can you help me? Thanks

[scharchouf · Accepted solution]

Hi, send me in Private message an ADU report I will check the issue :)

[micmax]

Hi,

thanks form reply, in this moment server start and P410 is ok.  I've attached the ADU check.

[micmax]

server down !

windows error 0xF4 and at restart server don't recognize P410

[scharchouf]

I advice you to update server with SPP:

http://h18004.www1.hp.com/products/servers/service_packs/en/spparchive.html

===> Ckeck Boot Controller Order menu :

[micmax]

Firmware are all update on server, i've downgrade for test only P410 to 6.00(B) and ILO2 to 2.15 because a think conflict in PCI IRQ assignement on BIOS.

Ther controller B120i don't exist in my server, ML310 G5 have embedded SATA controller and i've added after a Smart Array P410 controller.

But the problem persist.

however i download latest SPP and try to update.

[scharchouf]

The controller B120i is Just an example :)
try to update using SPP check RBSU for Controller Boot Order

Keep me informed :)

[micmax]

i've changed boot control order to PCI slot when P410 is installed, but bios don't recognize in this moment P410, i see on PCI devices this with P212 and controller don't start !!!!

[Jimmy Vance]

Looking at the QuickSpecs for this system, the Smart Array E200, E500, P400, and P800 are the supported optional controllers. That being said, I'm not sure why the P410 wouldn't work.  You mention both the P410 and the P212, are both controllers in the system or are you trying different controllers?

[micmax]

P410 has always worked in this server. I think is a controller failure. I see for hardware support. thanks