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ML310-G5: Fan solution not sufficient - continuous reboot

it61066
Frequent Advisor

ML310-G5: Fan solution not sufficient - continuous reboot

We have an ML310-G5 server with default hardware configuration: 1GB RAM, one rear fan.

When powering-on server, memory and processor test pass properly, then starts beeping and displays errors: 1611-Fan 2,3,4 failure, Fan solution not sufficient.

We have replaced the board: same issue; it is strange since that server has only one fan but on board(spare: 454510-001)there are fan connectors for 2,3,4!!!

Any help please?
HPE ASE Proliant & Storage Certified Engineer
Clustering & Virtualization Support (Microsoft & Vmware)

3 REPLIES
it61066
Frequent Advisor

Re: ML310-G5: Fan solution not sufficient - continuous reboot

....Server product number: 470064-913

Does (454510-001 Main board model) has an issue with that server product number?
HPE ASE Proliant & Storage Certified Engineer
Clustering & Virtualization Support (Microsoft & Vmware)

marcus1234
Honored Contributor

Re: ML310-G5: Fan solution not sufficient - continuous reboot

okay is firmware updates move the fan around what happens

any amber red leds on sys board at all
reinsert power supply unit what happens

This is how we thank each other in the forum

http://forums11.itrc.hp.com/service/forums/helptips.do?#33

Enjoy:)

it61066
Frequent Advisor

Re: ML310-G5: Fan solution not sufficient - continuous reboot

I have called HP support: it was a jumper on the main board since the same board is used on two series of Proliant servers:

- J7 was installed, should be removed for ML310-G5 series: no HP service note about that !!!

Problem resolved.
HPE ASE Proliant & Storage Certified Engineer
Clustering & Virtualization Support (Microsoft & Vmware)