- Community Home
- >
- Servers and Operating Systems
- >
- ProLiant
- >
- ProLiant Servers (ML,DL,SL)
- >
- ML310 gen8 - boot into safe mode after service pac...
-
- Forums
-
- Advancing Life & Work
- Advantage EX
- Alliances
- Around the Storage Block
- HPE Ezmeral: Uncut
- OEM Solutions
- Servers & Systems: The Right Compute
- Tech Insights
- The Cloud Experience Everywhere
- HPE Blog, Austria, Germany & Switzerland
- Blog HPE, France
- HPE Blog, Italy
- HPE Blog, Japan
- HPE Blog, Middle East
- HPE Blog, Russia
- HPE Blog, Saudi Arabia
- HPE Blog, South Africa
- HPE Blog, UK & Ireland
-
Blogs
- Advancing Life & Work
- Advantage EX
- Alliances
- Around the Storage Block
- HPE Blog, Latin America
- HPE Blog, Middle East
- HPE Blog, Saudi Arabia
- HPE Blog, South Africa
- HPE Blog, UK & Ireland
- HPE Ezmeral: Uncut
- OEM Solutions
- Servers & Systems: The Right Compute
- Tech Insights
- The Cloud Experience Everywhere
-
Information
- Community
- Welcome
- Getting Started
- FAQ
- Ranking Overview
- Rules of Participation
- Tips and Tricks
- Resources
- Announcements
- Email us
- Feedback
- Information Libraries
- Integrated Systems
- Networking
- Servers
- Storage
- Other HPE Sites
- Support Center
- Aruba Airheads Community
- Enterprise.nxt
- HPE Dev Community
- Cloud28+ Community
- Marketplace
-
Forums
-
Blogs
-
Information
-
English
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
01-10-2020 11:04 PM
01-10-2020 11:04 PM
ML310 gen8 - boot into safe mode after service pack failure
After a ms service pack my server boots up and tries to install the service pack. It gets to 100% of stage 1 and then reboots and it starts again.
I can not log in and I do not know how to get it into safe mode. There is no F8 option as in Win10 that would give me boot options.
The server is a ML310 gen 8 with Raid 0
I can get it to boot to cd\dvd but this does not allow access to see the hard drive.
Any ideas welcome. I just do not want to have to rebuild.
Thank You
Gary
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
01-13-2020 09:11 PM
01-13-2020 09:11 PM
Re: ML310 gen8 - boot into safe mode after service pack failure
Hi Gary,
We checked and Win10 is not listed as a supported version of operating system and this is the possiblity that you are not getting option for F8-safe mode. However you can perform a power drain of the server and then try. If still not able to boot post this then would recommend you to re-install with supported version of operating system. Please see below links to check for supported version of OS for this server:-
https://techlibrary.hpe.com/us/en/enterprise/servers/supportmatrix/windows.aspx
HP ProLiant ML310e Generation 8 (Gen8)
https://h20195.www2.hpe.com/v2/getdocument.aspx?docname=c04128120
HPE ProLiant ML310e Generation 8 (Gen8) v2
https://h20195.www2.hpe.com/v2/getdocument.aspx?docname=c04123183
You can simultaneously check with Microsoft team on how to recover from this since it happened after MS service pack upgrade.
Regards,
Bunsol
I am an HPE employee

Hewlett Packard Enterprise International
- Communities
- HPE Blogs and Forum
© Copyright 2021 Hewlett Packard Enterprise Development LP