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ML310 "Unsupported PCI Device" Error

 
Gary Browne_1
Occasional Contributor

ML310 "Unsupported PCI Device" Error

Hey can anyone help me with this. A brand new server out of the box. When an additional PCI NIC is installed the server will not POST and produces the above error along with "System Halted".
Any ideas anyone please.
5 REPLIES
Robin_37
Trusted Contributor

Re: ML310 "Unsupported PCI Device" Error

the network card you are useing is not supported on that pci slot.
Terry Hutchings
Honored Contributor

Re: ML310 "Unsupported PCI Device" Error

Is it similar to the message described here:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=PSD_CN0437W
The truth is out there, but I forgot the URL..
Robin_37
Trusted Contributor

Re: ML310 "Unsupported PCI Device" Error

The following are the supported NIC.

HP NC150T PCI 4-port Gigabit 1000T Combo Switch Adapter 367132-B21
HP NC310F PCI-X 1000SX Gigabit Server Adapter 368169-B21
HP NC320T PCI Express 1000T Gigabit Server Adapter 367047-B21
HP NC1020 PCI 1000T Gigabit Server Adapter 353377-B21
HP NC6170 PCI-X Dual Port 1000SX Gigabit Server Adapter 313879-B21
HP NC7170 PCI-X Dual Port 1000T Gigabit Server Adapter 313881-B21

HP NC7771 PCI-X 1000T Gigabit Server Adapter

290563-B21

HP High-speed PCI soft modem
NOTE: RJ11 modem adapter is not included. DC132D
NOTE: NC61XX, NC71XX, NC77XX, or NC1020 network adapter (NIC) can be used for redundancy with the embedded NC7761 NIC. When either the embedded NC7761 or the NC1020 is teamed with other HP NICs, Jumbo Frames and LSO features are automatically disabled.
Mahesh Kumar Malik
Honored Contributor

Re: ML310 "Unsupported PCI Device" Error

Hi Gary

NIC may be faulty. Please see if you can plug this card in one of PCs in your environment for testing.

Regards
Mahesh
Gary Browne_1
Occasional Contributor

Re: ML310 "Unsupported PCI Device" Error

Thanks to all who have responded,i now have a couple of things to try and consider.
The 2nd NIC i am attempting to install is a new 3Com Gigabit NIC provided by the supplier of the server. It is likely that they are unaware of any incompatibility issues as they have been unable to provide assistance.
Again thanks to all who have taken the time to respond.