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ML310e G8 won't boot, red in health LED!

 
Dullerb
Dullerb
Occasional Visitor

‎01-10-2018 05:19 AM - last edited on ‎01-31-2018 12:57 AM by Parvez_AL

‎01-10-2018 05:19 AM - last edited on ‎01-31-2018 12:57 AM by Parvez_AL

ML310e G8 won't boot, red in health LED!

I've got an ML310e G8 system that won't boot.  The internal health LED is red, and the only system board LEDs that are indicating are undocumented ones: I can't find anything in the Server Maintenance and Service Guide that references these LEDs.  My system board part number is. 671306-002

 I get 14 times Red LED flashing then Green for few seconds and it repeats.  

HP ML310e Gen8 E3-1220v2 SP7817GO EURO     SN:  Confidential Info Erased

 

Can anyone point me in the right direction?  Thanks in advance!

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Spectroscopy
Spectroscopy
HPE Pro

‎01-31-2018 12:58 AM

‎01-31-2018 12:58 AM

Re: ML310e G8 won't boot, red in health LED!

Hi 

 

Is there any possibility that you might have set up an ILO for us to extract and check if there are any faulty HW which might be causing the same ?


Regards, AVI
CSCB ISS L2 Engineer - EMEA
Global SCupport Delivery
Technology Services, Enterprise Group
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rajatmitra
rajatmitra
HPE Pro

‎01-31-2018 04:19 AM

‎01-31-2018 04:19 AM

Re: ML310e G8 won't boot, red in health LED!

Hello Dullerb,

                      Reqyest you to please bring the server down to its minimum configuration and try to power it with only 1 RAM Stick and primary processor. If the issue persists, then swap the processor with the secondary one (If there is one). If issue persists and iLO4 is accessible, please check IML for any error messages.

I am HPE Employee

Best regards,
Rajat

I work for HPE. The comments in this post are my own and do not represent an official reply from the company. No warranty or guarantees of any kind are expressed in my reply.

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