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ML310e Gen8 Server - Updates Hang

Rog77
Occasional Visitor

ML310e Gen8 Server - Updates Hang

Hey guys

 

Need help troubleshooting this odd problem.

 

Everytime I restart the machine, it hangs on an update for up to 16 hours. After every restart it hangs on the same updates at least over night. So I thought a format and fresh install might fix things. I used the install updates option during the install. Everything seemed OK until I removed server roles, a restart was required and now the server has hung on updates again. It has been on stage 3 of 3 0% for the last 5 hours. And can't find much on the internet.

 

In general the server is very slugish.

 

I have installed the latest HP service pack for this machine.

 

ML310e Gen8 Server

Windows Small Business Server 2008 Standard

Quad Core Xeon Processor 3.1Ghz

4GB RAM

Single Drive (no RAID)

HP Dynamic Smart Array B120i RAID Controler (not used)

HP Smart Array P222 with 1 Logical Drive

7 REPLIES
Johan Guldmyr
Honored Contributor

Re: ML310e Gen8 Server - Updates Hang

Hi, so the problem occurs after you remove some server roles? 

 

Remove them one by one to identify which one you shouldn't seems like a good idea.

Rog77
Occasional Visitor

Re: ML310e Gen8 Server - Updates Hang

No I dont think it was the server roles that caused it, cause that was the first time I have removed those roles (terminal services & Network Policy and Access Services) and not the first time the update hang has occured.

Johan Guldmyr
Honored Contributor

Re: ML310e Gen8 Server - Updates Hang

OK. If you're suspecting a hardware problem you could boot the server on HP's SmartStart DVD and run some diagnostics.

 

http://h18004.www1.hp.com/products/servers/windows/index.html

 

I can't find the ML310e Gen8 listed next to the Windows 2008 SBS Standard - can you?

Looks to me like 2008 SBS Std not supported on the ML310e Gen8.

 

If you click on the other tabs you'll see a note saying that ML310e Gen8 for 2008 and R2 needs SP1.

Rog77
Occasional Visitor

Re: ML310e Gen8 Server - Updates Hang

This server did not come with one disk!

My suppliers said to use the 2008 STD drivers for the SBS Server, would this not work?
Johan Guldmyr
Honored Contributor

Re: ML310e Gen8 Server - Updates Hang

As far as I can tell, 2008 SBS is not supported on the ML310e Gen8 server. You need to go to at least 2008 Standard SP1.
SmartStart can be downloaded from hp.com
Rog77
Occasional Visitor

Re: ML310e Gen8 Server - Updates Hang

OK, so went and fired my supplier and went and bought Server 2008 R2. Will let you know how it goes.

Thanks for your help so far!
Rog77
Occasional Visitor

Re: ML310e Gen8 Server - Updates Hang

Bought from a different supplier of course, haha.