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ML350 G3 crashes randomly with event ID 6008

Tom Lyczko
Super Advisor

ML350 G3 crashes randomly with event ID 6008

Event ID is in Windows Server 2003, no additional information.

SMH shows for Memory "nothing," given that we don't have HP-branded memory in the server.

The log shows: Uncorrectable Memory Error (System Memory, Memory Module 1) or (System Memory, Memory Module 2) right before the ASR makes the server reboot.

The weird thing is that this happens only to one of our two ML350s, the other ML350 also has non-HP RAM in it too.

Any suggestions how to deal with this??
The only thing we've found on this forum that might possibly help is to clear the NVRAM and re-configure the BIOS.

Thank you, TOm
8 REPLIES
KarloChacon
Honored Contributor

Re: ML350 G3 crashes randomly with event ID 6008

hi

if the ARS if before the memory Error what you can you is:

- reseat the memory module on that server

- swap memory modules between server so will find out if memory modules are bad or the slot (system board)

- update firmware CD

regards
Didn't your momma teach you to say thanks!
Tom Lyczko
Super Advisor

Re: ML350 G3 crashes randomly with event ID 6008

The memory error happens before the ASR.

We've already reseated the memory and swapped memory around and updated to the latest firmware.

Thank you, Tom

Blazhev_1
Honored Contributor

Re: ML350 G3 crashes randomly with event ID 6008

Hi,

sorry to inform you, but maybe since the memory is not HP-branded this error messages can appear on the other server too.
You can update the System ROM and clear NVRAM, but this will maybe not solve your problem..

Regards,
Pac
KarloChacon
Honored Contributor

Re: ML350 G3 crashes randomly with event ID 6008

hi

"We've already reseated the memory and swapped memory around and updated to the latest firmware."

how many memory modules?
have yo try one module at a time?

what if swap modules between servers?

regards
Didn't your momma teach you to say thanks!
Tom Lyczko
Super Advisor

Re: ML350 G3 crashes randomly with event ID 6008

I think we've lost track of what memory got swapped around etc. etc.

We hadn't thought of swapping RAM between servers, though. We may try this.

Thank you, Tom
Greg Kovacs
Occasional Visitor

Re: ML350 G3 crashes randomly with event ID 6008

We have the exact same problem in a Proliant ML350 G3. First thought memory was defective, exchanged it for a pair of new ones (non-HP), same thing happens.

Did you happen to solve the problem somehow?

CPEBAR
Advisor

Re: ML350 G3 crashes randomly with event ID 6008

hi
any updates regarding this issue?>???
Tom Lyczko
Super Advisor

Re: ML350 G3 crashes randomly with event ID 6008

No, because we don't use the MLs anymore, replaced them with a new phyical server and virtual servers.

Tom