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ProLiant Servers (ML,DL,SL)
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ML350 G4P and Fax Server

 
Marco_36
Occasional Contributor

ML350 G4P and Fax Server

Hi at all,
I manage several types of proliant ML330/350/370 G3/G4/G4P.
I have installed on these servers different Fax server software like FAXWARE (www.tobit.de), RELAYFAX (www.altn.com) and Microsoft Win2000 SBS / Win2003 SBS.
All these servers using external 56K modems RS232 for send and receive fax.
ONLY ALL Servers model Proliant ML350 G4P works for 2 or 3 days and after they stops comunication with modem : COM1 became unavailable.
Rebooting of operating system don't change the situation.
Only if i unplug the power cable, wait 10 sec and restart with powercycle, COM1 will be reset and Fax will work normally.
The other servers series G4 don't have this problems, they works fine.
HP Support center told me that the problem was the RS232 and they replaced ALL the motherboards of ML350 G4P ( 3 motherboard).
The problem is not solved, the servers continue to stops.
Anyone can help me ?????
Thanks in advance