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04-15-2014 07:36 AM - last edited on 11-30-2014 06:10 PM by Maiko-I
04-15-2014 07:36 AM - last edited on 11-30-2014 06:10 PM by Maiko-I
ML350 G5 - Warranty expired - Post Warranty
Hi,
I have a ML350 G5 Server that was bought in Austria, no the Warranty is expired and we have a problem...
I got the information that I can buy a Post Warranty (UM403PE) to get the server repaired.
Now my question:
The Server is nowlocated in Sweden (subsidiary), not in Austria (headquarter).
Does it work with the Post Warranty Care PAck in this case?
Or do in need to ship the Server to austria and back after repair?
Has anyone knowledge about how HP does handle this?
Maybe someone had a similar problem in the past...
Regards
Robert
P.S. This thread has been moevd from General to ProLiant Servers (ML,DL,SL). - Hp Forum Moderator
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04-15-2014 07:46 AM
04-15-2014 07:46 AM
Re: ML350 G5 - Warranty expired - Post Warranty
Hope this helps!
Regards
Torsten.
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12-01-2014 12:25 PM
12-01-2014 12:25 PM
Re: ML350 G5 - Warranty expired - Post Warranty
Once you get the Care Pack be sure to register it in the country the server will be located.
If not, technically you would not be entitled to anything other than the (expired) Warranty.
Warranty is Global, while Care Packs are set to a certain country.