ProLiant Servers (ML,DL,SL)
cancel
Showing results for 
Search instead for 
Did you mean: 

ML350 G5 freeze during backup

TSzok
Occasional Advisor

ML350 G5 freeze during backup

Hi All,

I have an ML350 G5 quad core server running SBS 2003. The RAID controller is an E200i.
Once in a while, the server freezes. This happens during the backup, usually at the verifying phase.(The backup destination is a locally attached USB disk drive). No analyzible BSOD, just unresponsive, can't login neither through remotely, nor at the console. Just a cold reboot helps.
I saw this problem in other threads as well, but the updates (firmware, controller driver, storport, etc) didn't help.
The config:
SBS 2003 R2 SP2 with the latest updates
Two Array: RAID1 2 disk, RAID5 3 disk, 1 disk spare
Disks: SAS 10k
Versions:
E200 firmware: 1.84
E200i driver: 6.18.0.32
Storport: 5.2.3790.4368

Any help appreciated
6 REPLIES
Suryaprakash_2
Occasional Advisor

Re: ML350 G5 freeze during backup

TSzok
Occasional Advisor

Re: ML350 G5 freeze during backup

Hi,

Thank you for your answer. I updated the BIOS, and also deployed the new PSP (version 8.30). Because the freezes are relatively rare, I have to wait several weeks, to be sure, that the problem is solved. I will report back periodically.
TSzok
Occasional Advisor

Re: ML350 G5 freeze during backup

So far so good, 7 day and no freeze
TSzok
Occasional Advisor

Re: ML350 G5 freeze during backup

16 day and server still working
TSzok
Occasional Advisor

Re: ML350 G5 freeze during backup

OK, 3 weeks without a problem. I consider the problem solved.
For the record:
The updated BIOS (version: "2009.07.10, 10 Sep 2009" !?) or/and the updated PSP (Support pack version: 8.30, 18 Aug 2009) was the solution.
TSzok
Occasional Advisor

Re: ML350 G5 freeze during backup

The updated BIOS (version: "2009.07.10, 10 Sep 2009" !?) or/and the updated PSP (Support pack version: 8.30, 18 Aug 2009) was the solution.