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тАО09-16-2009 12:09 AM
тАО09-16-2009 12:09 AM
ML350 G5 freeze during backup
I have an ML350 G5 quad core server running SBS 2003. The RAID controller is an E200i.
Once in a while, the server freezes. This happens during the backup, usually at the verifying phase.(The backup destination is a locally attached USB disk drive). No analyzible BSOD, just unresponsive, can't login neither through remotely, nor at the console. Just a cold reboot helps.
I saw this problem in other threads as well, but the updates (firmware, controller driver, storport, etc) didn't help.
The config:
SBS 2003 R2 SP2 with the latest updates
Two Array: RAID1 2 disk, RAID5 3 disk, 1 disk spare
Disks: SAS 10k
Versions:
E200 firmware: 1.84
E200i driver: 6.18.0.32
Storport: 5.2.3790.4368
Any help appreciated
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тАО09-16-2009 01:13 AM
тАО09-16-2009 01:13 AM
Re: ML350 G5 freeze during backup
Please update the BIOS to the latest as there are fixes regarding the USB non bootable devices which has cuased for the system to hang
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121516&swItem=MTX-bdbdf6041dde4171bb350252f8&prodNameId=3288134&swEnvOID=1005&swLang=8&taskId=135&mode=3
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тАО09-21-2009 12:17 AM
тАО09-21-2009 12:17 AM
Re: ML350 G5 freeze during backup
Thank you for your answer. I updated the BIOS, and also deployed the new PSP (version 8.30). Because the freezes are relatively rare, I have to wait several weeks, to be sure, that the problem is solved. I will report back periodically.
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тАО09-24-2009 11:14 PM
тАО09-24-2009 11:14 PM
Re: ML350 G5 freeze during backup
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тАО10-05-2009 12:04 AM
тАО10-05-2009 12:04 AM
Re: ML350 G5 freeze during backup
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тАО10-12-2009 04:36 AM
тАО10-12-2009 04:36 AM
Re: ML350 G5 freeze during backup
For the record:
The updated BIOS (version: "2009.07.10, 10 Sep 2009" !?) or/and the updated PSP (Support pack version: 8.30, 18 Aug 2009) was the solution.
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тАО10-12-2009 04:38 AM
тАО10-12-2009 04:38 AM