ML350 G6 P410i not found

[Rodolfo D'Avia]

After an upgrade the firmware of a smart array P212, the system could not find the integrated P410 controller.
System ML350 G5 (bios D22) + P212 (2.72 fw) controller connected ultra store sas 448.
After various attempts to restore BIOS, c-mos, clear raid cache, cache battery, reset other suluzione I found, also help desk HP has not solved, motherboard to replace the solution.
Fortunately, the server was in production.
HP slogan "Regular Firmware Updates Essential for Optimal Performance and Functionality of HP ProLiant Servers" hi hi hi
Sorry for my English

[andy-x]

What is S.O.? Linux or Windows?
I'm confused... ML350 G6 or G5?

[andy-x]

but the controller is found at boot?
You try to enter in F8 menu? is all ok? or controller is ignored?

[Rodolfo D'Avia]

Sorry ML350 G6
The controller does not recognize during POST
Watching the IRQS in the BIOS configuration is detected an unknown PCI card.

[Pogumirskiy Nikolay]

Do you try to remove BBWC cache module completely?

[Johan Guldmyr]

Was the problem solved by replacing the mother board?

Did you try to put the controller in another PCI-slot on the server? Do you have another server where you could see if it works?

[Johan Guldmyr]

Oh wait. P410i, thats an internal card :/

[marcus1234]

hmm
remove the p212
update firmware with firmware maint cd version 8.6 now
check ,does p400 work fine now


if so try a diff slot for the p212

what happens now..

[alex_sun]

1.remove all pci controller
2. view bios, in pci device have p410i
3. 1).if cann't find p410i, need clear bios. if failure still, replace system board. if clear bios find p410i , implementation of the 2) step
2).if find p410i, need update bios and p410i firmware.

[Rodolfo D'Avia]

I tried in all the ways that I have indicated, but unfortunately there is nothing to do, HP replace me the motherboard.
Thank you.